As a part of our strategy to more effectively serve multi-channel B2C and B2B clients, C Wenger Group re-branded in 2018 to become Intelligentics. We continue our core business focus on bringing our clients customer-led intelligence linked to data-driven tactics to build customer loyalty, growth and profitability. As part of our long-term plan, I transitioned from CEO to lead our Customer Insights Division in 2018. Continuing as an owner in our company, I lead a team of talented professionals… Show more As a part of our strategy to more effectively serve multi-channel B2C and B2B clients, C Wenger Group re-branded in 2018 to become Intelligentics. We continue our core business focus on bringing our clients customer-led intelligence linked to data-driven tactics to build customer loyalty, growth and profitability. As part of our long-term plan, I transitioned from CEO to lead our Customer Insights Division in 2018. Continuing as an owner in our company, I lead a team of talented professionals in strategic marketing research, customer experience, and voice of the customer research projects. Show less

Led a team of professionals in customer experience analysis, service quality, and strategic marketing research.

Developed service quality measurement strategies and processes, managed project teams in customer satisfaction and marketing research, authored and presented results to senior management teams in a wide variety of industries and markets.

Managed headquarters office staff and field scheduling staff for a non-profit organization utilizing professional athletes as event speakers.