Scott Wittkamper Email & Phone Number

Dynamic and results-oriented financial professional with over 23 years of experience in the financial industry, specializing in digital banking, fraud prevention, and operational efficiency. I am passionate about leveraging data-driven insights and innovative strategies to enhance customer experiences and mitigate risks. My expertise spans across product management, chargeback quality assurance, and fraud investigation, equipping me with a comprehensive understanding of the financial landscape.As a Product Manager for Digital Retail Systems, I have successfully analyzed customer needs and developed comprehensive product roadmaps that align with market demands. My proficiency in creating Market Requirements Documents (MRDs) and Product Requirements Documents (PRDs) has facilitated informed decision-making and streamlined product development processes. I am also familiar with Agile methodologies, enabling me to adapt to changing priorities and drive continuous improvement.In my role as an Enterprise Fraud Specialist, I investigated fraud claims, ensuring compliance with Regulation E while minimizing losses through effective chargeback processes. My attention to detail and analytical skills have been instrumental in recommending process enhancements that increase departmental efficiency and strengthen fraud prevention measures.Throughout my career, I have demonstrated a commitment to fostering collaboration among cross-functional teams, training colleagues, and mentoring junior staff to build high-performing teams. I thrive in fast-paced environments and excel at developing strategies that drive operational excellence.

• 

  The Ohio State University

  Anthropology