Scott Wootton Email and Phone Number
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Scott Wootton personal email
Proven leadership and managerial skills, combined with an ability to coach, influence, develop people and collaborate with colleagues and customers to ensure operational success.A strong record of delivering excellent results in a contact centre and demonstrating strategic thinking to enable an operation to achieve high level goals in a highly competitive marketplace.With over 15 successful years of sales and call centre management, I constantly keep my skills up to date with the latest in performance management techniques and I have recently lead a successful deployment of ‘Lean’ principles across an area comprising 11 managers and 150 sales and service consultants.My most recent permanent role was a Sales and Service Manager at Direct Line Group’s Centre of Excellence in Ipswich.
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Project LeadSerco Oct 2014 - Present -
Care Coordination Centre Team LeadSerco Oct 2014 - Present
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Customer Service ManagerIprs Group Feb 2013 - Jul 2013IpswichManaging a small contact centre on a 6 month basis. Worked alongside the senior management team to help develop a strategy for delivering strong call handling performance to a major blue chip client. Identified short and long term 'wins' centred around resource planning, staff development, forecasting, analysis of management information and communication. -
Sales ManagerDirect Line Group Apr 2002 - Nov 2012Ipswich
Scott Wootton Skills
Frequently Asked Questions about Scott Wootton
What company does Scott Wootton work for?
Scott Wootton works for Serco
What is Scott Wootton's role at the current company?
Scott Wootton's current role is Project Lead at Serco.
What is Scott Wootton's email address?
Scott Wootton's email address is sc****@****net.com
What skills is Scott Wootton known for?
Scott Wootton has skills like Performance Management, General Insurance, Call Center, Leadership, Management, Commercial Insurance, Underwriting, Brokers, Insurance, Call Centers, Customer Retention, Customer Service.
Who are Scott Wootton's colleagues?
Scott Wootton's colleagues are Rosario Hernandez, Shaun Arruda, Bradley Pick, Priya Darshini, Sunil Bandel, Shobhit Shobhit.kashyap, Trevor Rogansky.
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3swip.com, lloydsbanking.com, scottishwidows.co.uk -
Scott Wootton
Deputy Associate Director Of Operations, North East Essex Community Servicesgeneral Manager, Urgent And Unplanned Care,East Suffolk & North Essex Foundation TrustGreater Ipswich Area1esneft.nhs.uk
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