Co-Founder | Program Manager | Organizer
Current
Information Development World
I manage all aspects of Information Development World, the only conference dedicated to helping organizations rethink the way they create, manage, and deliver content experiences. It's the conference for technical, marketing, and product information developers; folks whose job it is to create exceptional customer experiences with content.Attendees from every conceivable industry sector convened to learn from more than 100 of the world's best and brightest content strategists, content marketers, information architects, community managers, experience designers, data scientists, translators, taxonomists, usability pros, content engineers, technical writers, medical writers, editors, indexers, videographers, storytellers, neuroscientists, mindfulness experts, information scientists, and more.In organizations where content is valued as a business asset — and where customer experience is more than just lip service — the people that create customer-facing content work together. They collaborate to ensure that every interaction a customer has with the brand, across every touch point, is consistent. They break down silos between departments that prevent collaboration. Old approaches are discarded. Collaboration becomes the norm. And, they rethink the way they work. Every effort is laser-focused on efficiently producing content that delivers an exceptional customer experience.Information Development World is the only event dedicated to helping content professionals create exceptional customer experiences with content; experiences that differentiate your brand from the competition.www.informationdevelopmentworld.com