Cloud computing is now a given for most companies. As a result, managing customer relationships and demonstrating continued value above and beyond the technical and application stack is a critical part of any organization offering cloud services.As a sales and customer experience professional, I coach and lead customer focused teams and help organizations grow, manage, and retain a diverse portfolio of customers in the Platform as a Service, Software as a Service, and Managed Applications space.I have a proven record of exceeding sales and renewal quotas across different industries and applications. My key strengths are strong verbal, written, and presentation skills, customer empathy, team leadership and conflict management.Specialties: Cloud Computing, Outsourcing, Contract Negotiation, Relationship Management, Customer Success, Renewal Management, Team Building and Leadership, Sales Management, Revenue Growth, Problem and Issue Resolution, Account Management, Managed Services, PaaS, SaaS, C-Suite and VP Presentations, Infor, JDE, Peoplesoft, EBS, AWS, OCI.