Us Managed Services Architect
CurrentAs a US Managed Services Architect at ProofID, I am responsible for designing IAM solutions for customers and ensuring that the implementations align with their current and future business needs.══ IMPLEMENTATION ══On a daily basis, I design and implement IAM solutions for customers, perform health checks of existing PingIdentity product implementations, troubleshoot and resolve high-priority issues, and work with team members to resolve tickets. To ensure that I have the latest knowledge and skills to provide our customers with the best possible solutions, I regularly keep myself informed of the latest updates and features. I also work closely with my team members to resolve customer tickets and mentor junior team members to help them grow their skills and capabilities.As part of my responsibilities, I work with customers to identify requirements that meet their business goals in the IAM space. I collaborate with our team of engineers to help solve complex issues and support them in developing their skills. Additionally, I also engage upper-level management to develop processes and lead the managed services team. This has allowed me to contribute to the growth of the company and ensure that our services meet the highest standards.At ProofID, I am proud to be part of a team that is dedicated to delivering high-quality managed services to our customers. By collaborating closely with our customers, I strive to deliver IAM solutions that meet their unique business requirements and help them achieve their business goals.══ SPECIALTIES ══ PingDirectory | PingFederate | Identity and Access Management | Communication | Analytical Skills | AWS | Java | Authentication | Software Development | Directory Services | Cybersecurity | Ping Identity | LDAP | High-level Design | SQL | Linux | GIT | Implementation Experience | Technical Requirements | IT Integration | OAuth | OIDC | SAML | Debugging