Scott Hepburn Email and Phone Number
Scott Hepburn personal email
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Scott Hepburn is a Customer Advocate - Parklife Metro at Plenary Group. He possess expertise in business process re engineering, airports, aviation, airlines, change management and 30 more skills. Colleagues describe him as "I have known Scott through out most of my career at Australian Airlines/ Qantas. I worked with him in Canberra and latterly at Qantas Holidays. I have always found Scott to have a great attitude to achieving a good business outcome. He has good attention to detail but always in the context of the bigger picture. He gets on very well with people at all levels of the organisation. I would be delighted to work with him again." and "Scott provided great insight into the talent management system being prepared by my client. He brought his operational skills as well as his understanding of people to the project and added a new perspective to the system. He has both a big picture and attention to detail approach, is extremely well organised and delivers ahead of schedule. I would happily recommend his work."
Plenary Group
View- Website:
- plenarygroup.com
- Employees:
- 252
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Customer Advocate - Parklife MetroPlenary GroupSydney, Nsw, Au -
Customer AdvocateNorthwest Rapid Transit/Nrt Group Feb 2015 - PresentSydney, AustraliaThe $8.3 billion Sydney Metro Northwest was Australia’s biggest public transport project and is being followed up with the Sydney Metro City and Southwest project. Sydney Metro Northwest is Australia’s first fully-automated metro network, delivering 8 new railway stations, 4,000 new commuter car parking spaces and 5 existing railway stations upgraded to metro status.The NSW Government awarded the $3.7 billion Operations, Trains and Systems contract to Northwest Rapid Transit (NRT). This Public Private Partnership (PPP) is the largest ever awarded in NSW and saw the NRT consortium deliver the Sydney Metro Northwest in 2019 and will operate and maintain it for the next 15 years.22 Next generation metros operate 2228 services per week on Sydney Metro Northwest with a metro every 4 mins in peak hours and 98 percent on-time running.Sydney Metro Northwest was the first stage of the new metro network and will transform and modernise public transport in Sydney forever. The project features: Construction of 23km of new electrified, twin track, metro railway between Tallawong Road, Rouse Hill and Epping. Upgraded the existing 13km Epping to Chatswood railway to metro standards, including the existing stations at Epping (lower level), Macquarie University, Macquarie Park, North Ryde and Chatswood (metro platforms). Australia’s longest rail tunnels – 15km long and up to 58m below ground at their deepest point. Between Bella Vista and Rouse Hill, a 4km elevated skytrain was built, followed by 4km of bridges, embankments and surface tracks to the terminus. A Sydney Metro Train Facility to allow metro's to be cleaned, maintained and parked at night and off peak was built at Tallawong Road, Rouse Hill.
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Customer Operations Manager, Australia & New ZealandRoyal Caribbean Cruises, Ltd. Apr 2010 - Jan 2015Sydney -
Consultant - Customer ServicesRoyal Caribbean International Apr 2009 - Apr 2010Sydney, Australia -
ContractorGreat Learning Jan 2008 - Apr 2008Sydney, Australia
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Manager Business Systems ProjectsQantas Holidays Limited 2006 - 2007Sydney, Australia -
Manager Customer Service InitiativesQantas 2004 - 2006Melbourne, Brisbane And Sydney -
National Airport Operations/Airport Manager SydneyJetstar Airways 2003 - 2004Sydney, Australia -
Ground Operations ManagerJetstar Airways 2003 - 2004Sydney, Australia -
Manager Customer Service DeliveryQantas 1998 - 2003Sydney, Australia -
Qantas Club And Chairmans Lounge ManagerQantas 1995 - 1998Canberra, Australia
Scott Hepburn Skills
Frequently Asked Questions about Scott Hepburn
What company does Scott Hepburn work for?
Scott Hepburn works for Plenary Group
What is Scott Hepburn's role at the current company?
Scott Hepburn's current role is Customer Advocate - Parklife Metro.
What is Scott Hepburn's email address?
Scott Hepburn's email address is sc****@****ail.com
What skills is Scott Hepburn known for?
Scott Hepburn has skills like Business Process Re Engineering, Airports, Aviation, Airlines, Change Management, Operational Excellence, Performance Management, Business Process Improvement, Process Improvement, Operations Management, Leadership, Stakeholder Management.
Who are Scott Hepburn's colleagues?
Scott Hepburn's colleagues are Chris Painter, Charmaine Tay, Ruth Kyte, Jodie Hadfield, Anthea Savidis, Chris Choong, Graeme Andrews.
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Scott Hepburn
Australia
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