Scott Alan L. Email & Phone Number

New York, United States

New York, New York, United States

Bronx, New York, United States

• Navigator for the implementation of automated self-registration with MyEpic patient profile & client management software.
• Interfaced with all patients in the Primary Care Clinic to assess their needs in English, Spanish, French and Portuguese.
• Prioritized patients with medical appointments and instructed them on how to use the automated self-registration kiosk system based on Epic's Mychart software.
• Directed patients to Business Records to apply for medical insurance and resolve pending delinquent balances.
• Contacted patients to remind them of their upcoming appointments to meet their new Primary Care Provider.
• Advocated for patients with complex medical and scheduling challenges to achieve maximum medical outcomes

New York, New York, United States

• Implement and maintain Client Relationship Management with Google Documents to track active and inactive clients, payments, and calculate employee payroll
• Onboard new clients with proper billing information and secure approval of billing and health waiver agreements
• Execute all billing for Best Built Fitness Nutrition and Contest Preparation Clients
• Onboard new clients and secure agreements for Health Waiver and Billing Program
• Interface with TD Bank Merchant Services to verify existing account is compliant
• Interface with SecurityMetrics and complete all aspects of PCI Compliance

New York, New York, United States

• EMPIRE CITY COMMUNICATIONSAugust 2012-Present E-COMMERCE AND MARKETING STRATEGISTCONSULTANT
• Organize back-end information and images for proprietary online stores.
• Execute research on vintage images and merchandise for SEO (Search Engine Optimization)..

New York, New York, United States

• Decennial Census Field Supervisor
• Onboarded, trained, assessed and mentored a team of over 20 field enumerators
• Remotely interfaced daily with enumerators regarding correct procedure with the iPhone Field Data Capture application, troubleshot digital issues and ensured enumerators’ personal safety in the field
• Observed enumerators in the field to ensure compliance with established procedures and provided guidance to improve performance as well as provide personal security while working in potentially hostile environments
• Reviewed enumerators’ daily time sheets and resolved all system Alerts regarding their daily performance

New York, New York, United States

• Personal Trainer at Crunch Fitness on 250 West 54th St, New York, NY 10019
• N.E.S.T.A. Certified Personal Trainer - N22881
• "Training Made Fun" Certification Workshop

New York, New York, United States

• NADAPFebruary 2014-June 2017OFFICE ASSISTANT AND RECEPTIONIST
• Promoted from Office Clerk in March 2016
• Oversaw two operations clerks and reviewed their check requests for accuracy
• Maintained and ordered all office and pantry supplies for 5 offices
• Established all photocopier codes and configured cellular telephones for new employees as well as executed other onboarding tasks as neededOFFICE CLERK & RECEPTIONIST
• Directed all telephone calls to staff members; screen all calls for senior executives and their support staff

New York, New York, United States

• SOCIAL GO TO, New York, NY May 2011-PresentSPANISH LANGUAGE CONTENT MANAGERCONSULTANT
• Translated materials for the "I matter, I get tested" HIV awareness campaign.
• Assist Principals with arranging clients' Social Media roll out programs..

New York, New York, United States

• GRAPHIC PRODUCTIONS, New York, NY August 2003-December 2009; October 2010-February 2011ACCOUNT MANAGER, OFFLINE PROJECT MANAGER, MEDIA PLANNER, ONLINE IMPLEMENTATION MANAGER, PRINT PRODUCTION SPECIALIST, TRAFFIC.
• Trafficked all stages of Graphic Productions' retail division print programs from design concepts through the studio and to in-home delivery.
• Negotiated 5 media vendor contracts and secured competitive rates for retail division's clients with emphasis on annual volume commitment and short rate.
• Brokered advertising space on Valassis' RedPlum Wrap at both pre-book and remnant rate
• Inaugurated 2 turnkey direct marketing & print-media programs for retail division’s largest client Papa Murphy’s Take ‘N’ Bake Pizza, and grew the account from 2 million to 14 million pieces monthly and prepared all.
• Streamlined workflows and quality control procedures for 2 turnkey programs with Basecamp and secured 99% in-home delivery accuracy while reducing redundant print, ship and insertion costs by 10%.

New York, New York, United States

• AMERICAS SOCIETY & COUNCIL OF THE AMERICASJanuary 2010-February 2010EVENTS PLANNER & MANAGER FOR "YOUNG LEADERS" CONFERENCE PRO BONO
• Arranged international travel and hotel accommodations for over 40 participants from Europe, Latin America and the United States in English, Spanish and Portuguese.
• Liaised with the Department of State, various U.S. Embassies in Europe and Latin America regarding regarding Department of State's sponsorship for participants' travel and hotel accommodations and secured their funding.
• Accompanied groups of participants to various sites in New York including NY1 Television Studios and the Permanent Mission of the United States to the United Nations.
• Came in under budget by 10% for the conference and processed reimbursements for participants.,

New York, New York, United States

• DEN HOLDINGS, New York, NY 10036ACCOUNTS RECEIVABLE & CREDIT MANAGER
• Instituted procedures to process receivables 3 different companies, and reduced delinquency and bad-debt write off to near 0%.
• GRAPHIC PRODUCTIONS, New York, NY
• THE LAB NEW YORK, New York, NY
• JELLY BEAN, Los Angeles, CA
• Launched pre-press and retouching studios "The Lab" in New York City and "Jelly Bean" for David & Goliath in Los Angeles.

New York, New York, United States

• OFFITBANK, Wealth Management Division of WachoviaFebruary 2001-December 2001GLOBAL CUSTODY & FIDUCIARY ASSOCIATE
• Maintained and reconciled accounts between OFFITBANK's Performer database and Custodian Banks' system such as Bank of New York's Laser and Wachovia's SEI for Global Custody Department.
• Maintained Masterfile for securities in all of the accounts, set up assets for newly acquired securities, executed Corporate Actions and performed quality control on data imported from Wachovia's SEI database into.
• Streamlined and documented procedures to calculate quarterly custody fees on 300 accounts with over $7 billion in assets.
• Verified documentation for compliance standards to open new accounts for Fiduciary Department and performed necessary quality control on new account information imported from off-site locations.
• Reviewed all accounts to identify accounts that needed 1099 reports..

New York, New York, United States

• DESGRIPPES GOBE & ASSOCIATES, New York, NY 10013BUSINESS DEVELOPMENT AND MARKETING ASSOCIATE
• Executed research to secure new corporate clients.
• Assembled and maintained all materials for marketing department and business development.
• Coordinated creation of new case studies of successful branding and packaging designs.,

Grinnell, Iowa, United States

• DICKINSON COLLEGE, Carlisle, PA 1999-2000UNIVERSITY OF IOWA, Iowa City, IA 1998-1999GRINNELL COLLEGE, Grinnell, IA 1995-1998VISITING ASSISTANT PROFESSOR OF SPANISH
• Designed courses for first and second year Spanish language, grammar and conversation.
• Co-taught Latin American Civilization with other faculty member.
• Taught courses for “Introduction to Textual Analysis” and “Introduction to Latin American literatures.”
• Designed “Latin American Narrative” in translation using a New-History-ish methodology.
• Reviewed and critiqued textbooks for: JOHN WILEY & SONS (Publisher)..

Lawrence, Kansas, United States

• GRADUATE TEACHING ASSISTANT OF SPANISH UNIVERSITY OF KANSAS, Lawrence, KS 1989-1995 https://spanport.ku.eduDUKE UNIVERSITY, Durham, NC 1986-1989 https://romancestudies.duke.edu
• Taught basic Spanish Language courses from first to fourth semester, during normal academic year and summer sessions.
• Co-taught Introduction to Literary Analysis with Danny J. Anderson at the University of Kansas.
• Selected as a teaching assistant for Ariel Dorfman's undergraduate course "Latin American Literature in Translation" at Duke University.
• Accompanied 40 undergraduates to Spain for the University of Kansas in Spain summer program in 1993 in Barcelona.
• Accompanied 35 students to Spain for the Duke In Spain Summer Program in 1988 in Málaga and Madrid..

Lawrence, Kansas, United States

• SALLIE MAE, Lawrence KS May 1991-August 1991BILINGUAL STUDENT LOAN COLLECTORDEBT MANAGEMENT ADVISOR
• Executed due diligence to secure payment on delinquent account and bring them current with payments, forbearance and/or appropriate deferment application.
• Executed due diligence to locate delinquent borrowers and comply with guarantor agencies' requirements for payment in cases of default.
• Trained new debt collectors on handling out going debt collection calls and due diligence procedures..

Doctor Of Philosophy - Phd, Latin American Studies And Literatures, 4.0

Activities and Societies: • Final Defense of Dissertation, 1998. • Fulbright Scholar, 1993. • Foreign Language Area Studies Fellowship.

Master Of Arts, Hispanic Literatures, 3.6

Activities and Societies: • Graduate School Scholarship, 1986-1989. • Teaching Assistant for Ariel Dorfman, 1987-1988. • Duke In Spain.

Bachelor Of Arts, International Relations & Spanish, 3.576

Activities and Societies: • Participated in Junior Year Abroad at the Universidad Cumpletense de Madrid 1982-83. • Golden Key Honor.

Bachelor Of Arts, Uw Junior Year Abroad Program In Spain

Junior Year Abroad through the Wisconsin-Indiana-Purdue program at Universidades Reunidas.