Development At Westminster
Moved through various positions from an introductory Development position at the Westminster Information Desk to Manager of Development. Highlights:Manager of Gift Processing and Direct Mail, Supervisor for the Westminster Information Desk ‣ Led creative content creation and process for Westminster's direct mail pieces, moving toward industry standard best practices. ‣ Trained employees in gift processing and oversaw creation and documentation of compensatory processes to reduce human error in data management. ‣ Managed full monthly and annual cross-database reconciliation with the finance department, and assisted with annual audits. ‣ Initiated broad changes within the structure of our fundraising software (Raiser's Edge) to build a basis for more in-depth and accurate reporting as well as preparation for a transition to RE NXT.Development Associate, Information Desk Manager ‣ Interacted regularly with donors and alumni in phone calls and in person, thanking them and building relationships and fundraising events, assisting them with setting up or managing their donations, and delivering donation premiums as well as working to solve any other donation or receipting issues. ‣ Assisted in process coordination, content creation, event management, promotion, and communication with external vendors on events, direct mail appeals, and other fundraising activities.Information Desk Worker & Manager ‣ Piloted a student-run approach to the Information Desk at Westminster. ‣ Constructed the initial responsibilities of the position and raised quality standards for the desk, turning it into a hiring pool for skilled workers with a commitment to the institution. ‣ Assisted Development with data entry and correction in fundraising software. ‣ Managed staffing schedules for the desk.