Scott Andrade Email & Phone Number

• Led a team of 60 product managers, product owners, and user acceptance testers to support all the Optum lines of business by executing their product vision and roadmaps for their voice, digital, and bot capabilities..
• Agile Transformation: Collaborated with IT and product team members to document and implement agile processes to increase quality and customer satisfaction - increased delivery rate from 56% to 87%.
• Backlog Readiness: Implemented new processes that reduced request backlog by 66%.
• Value-Driven: Implemented prioritization model and defined Objectives & Key Results in partnership with business leaders. Delivered on cost savings/avoidance of $10M year over year.

Lakeland, Florida

• Led a team of 35 project managers, application managers, business analysts, and engineers that were responsible for implementing new applications and optimizing existing systems. I partnered with clinical and finance.
• Contracts - Negotiated contracts and identified up to $1M per year in cost savings, performed vendor assessments & RFPs.
• Resource Management – Played an instrumental role in facilitating career advancement of team members, resulting in promotions within the team.
• Capital Budget – Managed an annual capital budget of $13 million, ensuring effective allocation and utilization of funds in alignment with organizational objectives.
• Project Portfolio Management - Spearheaded the successful implementation of multiple projects, demonstrating strong leadership and project management skills to deliver results on time and within budget.

• Led a team of 10 Business Analysts that were responsible for incidents and new implementations for all of the Revenue Cycle applications. I partnered with Revenue Cycle leaders from the Hospital and Ambulatory.
• Financial Improvements – Implemented new technologies and processes resulting in improved financials – reduced average AR days from 128 to 68, reduced AR over 90 days by 32%
• Major Technology Improvements – Implemented Cerner Revenue Cycle; implemented Optum Physician Assistance tool; Optimized 3M hospital coding tool. All of these resulted in major process improvements and generated over.

Analyst responsibilities included managing incidents and implementing new technologies for the Radiology and Cardiology departments. Responsible for supporting over 30 applications. Created workflow documents, requirements, system configuration, created test scripts, hosted testing events, created training documentation, and provided go-live support. Team.

Multiple Locations

As a corporate team member of the Optimization Team, work in the field with hospitals to prepare and assist with implementation, go-live and adoption of Electronic Health Record. Working directly with theC-Suite, Managers & Directors, Clinical Informatics personnel at local and regional level, IT/IS local and corporate, internal/external business partners.

Greater Nashville Area, TN

• Led migration efforts for Radiology departments across multiple hospitals from legacy EHR systems to Cerner, overseeing the entire project lifecycle. Activities included conducting current state assessments.
• Leveraged Cerner build tools to efficiently complete build of 1,200 Radiology orders.
• Created training documents and Visio process flows for Radiologist and technologist resulting in smooth go-lives.

Successfully influenced physicians to refer work to our hospital through persuasive communication and relationship-building efforts. Conducted training sessions for physician offices on technological solutions, ensuring effective utilization and troubleshooting. Addressed and resolved concerns from physicians and medical staff promptly and effectively.

Led migration efforts for ambulatory services from legacy EHR systems to Cerner, overseeing the entire project lifecycle. Activities included conducting current state assessments, documenting requirements, configuring systems, managing testing phases, delivering training, and providing go-live support.