Scott Arp Email & Phone Number

3382 Andersonville, Tn 37705

Assisting with sales/marketing activities and overseeing all aspects of the new/returning resident admissions of 101 bed skilled nursing/rehab facility. Assisting in building and strengthening relationships with case workers while generating new patient referrals. Scheduling appointments with family members and potential residents to conduct tours of the facility to sell the quality of therapy services, amenities, quality of medical care, and social activities provided to residents. Responding to inquiries regarding resident admissions. Assisting with resident retention by developing relationships and serving as a contact with family members and residents to quickly respond to and answer facility related questions and concerns.

Contributed to the loan portfolio growth and improved profitability through creative prospecting, professional networking, cross-selling, and relationship-building with realtors, credit union members, and bankers.Differentiated the company from other mortgage companies by providing personalized customer service.Worked with clients throughout all phases of loan closing, including counseling applicants and analyzing their consumer debt ratio, credit reports/histories, and tax returns to determine mortgage needs as well as the feasibility of granting the loan.Made recommendations for structuring loans to reduce interest rates for clients with existing mortgages.

Hired as the first Account Executive (100% commission) to represent the company in the new Knoxville territory and secured new business and generated growth by calling on mortgage brokers throughout the regional area. * Implemented sales efforts that maintained the company's reputation as a leading servicer of loans and the lender of choice to some of our nation's largest financial institutions and mortgage brokers.* Established the company's strong market presence, expanded a zero account base to 100+, and grew the mortgage volume to an average of $3.0 million per month; generated loan volume growth every year with the company.* Consistently ranked among the top two loan producers in the state of Tennessee every year with the company.* Conducted aggressive cold calling campaigns daily and maintained on-going contact with brokers to build relationships and establish new wholesale lending business.* Differentiated the company through service, account management, and ensuring efficient loan turnaround/closing times.* Member of the Tennessee Association of Mortgage Brokers (7 years) and represented the company at the TNAMB annual trade show and golf tournaments; participated in annual March of Dimes fundraisers.

Generated volume and revenue growth by building long-term relationships with finance department employees of auto dealerships. Underwrote dealer credit applications to determine creditworthiness and made sound lending decisions. Generated and booked an average of $2.25 million in monthly auto loan business.

Indirect Lending. Generated revenue growth and secured new auto dealership accounts throughout the regional area by targeting dealers as prospective consumers of loan/leasing products, warranty programs, and incentive programs.* Assessed competitors to assist in developing marketing programs that maximized and market presence.* Evaluated dealer applications, financial status, and credit history to determine feasibility of granting loan.* Generated, underwrote, and closed an average of $2.25 million in monthly auto loan volume.

Managed up to 5 employeess of a consumer finance and mortgage lending office. Responsible for all aspects of the branch operation including hiring, training, sales, marketing, customer service, underwriting, collections, and loss prevention.

Bachelor Of Science, Communications

B.S, Communications