Scott Shenk Email & Phone Number

Marietta, Pennsylvania

Supervise 6 associates handling non-injury liability homeowners, personal auto, and commercial auto claims. Supervisory duties include interviewing candidates, training associates, performance audits and performance improvement.

Marrietta, Pa

-Investigate, evaluate, negotiate, and settle Personal auto, commercial auto, general liability, and homeowners claims in Pennsylvania, Delaware and Maryland.

Harrisburg, Pennsylvania Area

• Investigate personal automobile claims that involve injuries and property damage claims. The role requires thorough investigation, strong interpersonal skills, and strong written and verbal communication• Resolve claims by negotiating settlements for property damage and injury claims with individuals, attorneys, and corporations• While with Nationwide I have advanced from handling medical claims, to non-injury liability claims, and most recently to bodily injury liability claims. The most recent position, allow me to utilize the skills learned in the previous two positions• Within the various teams I have worked on with the company, I am recognized as a contributor, and as a leader• Mentor to new employees, and current employees new to their roles• Nominated and selected for Jump Start Leadership Development program; Graduated Spring 2015

Lancaster, Pennsylvania Area

• Managed up to five employees per shift. • Provided training and guidance to new employees• Provided excellent customer service, coffee knowledge, and products to customers

York, Pennsylvania Area

• Worked with organizations within York County to educate them on matters of emergency and disaster preparedness• Developed an Emergency Action Plan for Bell Shelters in York, PA• Provided educational presentations to various community groups on basic disaster preparation measures, and planning

Master Of Science (M.S.), Emergency Management

B.A., Political Science And Government

Activities and Societies: Tau Kappa Epsilon