Scott Shenk Email & Phone Number

Marietta, Pennsylvania

Supervise 6 associates handling non-injury liability homeowners, personal auto, and commercial auto claims. Supervisory duties include interviewing candidates, training associates, performance audits and performance improvement.

Marrietta, PA

-Investigate, evaluate, negotiate, and settle Personal auto, commercial auto, general liability, and homeowners claims in Pennsylvania, Delaware and Maryland.

Harrisburg, Pennsylvania Area

• Investigate personal automobile claims that involve injuries and property damage claims. The role requires thorough investigation, strong interpersonal skills, and strong written and verbal communication
• Resolve claims by negotiating settlements for property damage and injury claims with individuals, attorneys, and corporations
• While with Nationwide I have advanced from handling medical claims, to non-injury liability claims, and most recently to bodily injury liability claims. The most recent position, allow me to utilize the skills learned.
• Within the various teams I have worked on with the company, I am recognized as a contributor, and as a leader
• Mentor to new employees, and current employees new to their roles
• Nominated and selected for Jump Start Leadership Development program; Graduated Spring 2015

Lancaster, Pennsylvania Area

• Managed up to five employees per shift.
• Provided training and guidance to new employees
• Provided excellent customer service, coffee knowledge, and products to customers

York, Pennsylvania Area

• Worked with organizations within York County to educate them on matters of emergency and disaster preparedness
• Developed an Emergency Action Plan for Bell Shelters in York, PA
• Provided educational presentations to various community groups on basic disaster preparation measures, and planning

Master Of Science (M.S.), Emergency Management

B.A., Political Science And Government

Activities and Societies: Tau Kappa Epsilon