 Streamlined applicant tracking system JazzHR in collaboration with the Director of Talent Acquisition, resulting in reduction of time to fill by an average of four days. Conducted lean process review and redesign of all Talent Acquisition processes and workflows to enhance efficiency. Provided consultation to branch leadership nationwide to effectively fill and pipeline talent for hard to fill roles.  Collaborated with the Director of Talent Acquisition to develop new SOPs, KPIs and SLAs for both corporate and field operations. Spearheaded the creation of AI/IT solutions to optimize the organization’s talent acquisition process and ensure the recruitment of extraordinary talent.

 Coached and mentored a remote/in-person team of 5 recruiters and 1 recruitment coordinator, achieving a 42% or higher offer extension rate in consecutive quarters. Developed SOP’s, KPI’s and SLAs for the Talent Acquisition process for corporate operations. Successfully launched revamped careers site, job descriptions, postings, and candidate profile creation for high volume roles that led to a 25% increase in careers site applications. Provided overall strategic direction and implementation of talent sourcing and pipeline programs that helped the team achieve “Top 25% of LinkedIn Recruiters for 2023”.  Implemented forward-thinking processes, increasing new hire retention from 30% to 88% within a year. Recruited for all corporate functions: executive, marketing, finance, accounting and human resources. Led full implementation of Workable Applicant Tracking System from Greenhouse. Lean process review and redesign of all Talent Acquisition processes and workflows.

 Operational oversight and Leadership of Field Talent Acquisition Function for 650+ locations with over 10,000 employees. Educated field leadership and hiring managers on how to use Workday, Facebook and Indeed. Communicated with executive and field leadership on a daily and weekly basis. Directed a team responsible for onboarding over 700 new hires annually, a strategic initiative contributing to revenue growth from $3B to $12B during my tenure. Coached, mentored and developed team members, helping them creatively customize successful search strategies to drive individual and team results. Consulted with hiring managers to identify and fill their current and future talent needs using targeted sourcing strategies and techniques. Successfully led team that staffed 30 new branch openings per year.

 Led recruitment efforts for 15 venues on the East Coast and Northeast to fulfill all managerial requisitions. Developed talent succession plans while collaborating with VP of Operations, Regional and Field leadership for venues in my region. Trained managers on legal interviewing techniques and hiring practices.  Successfully staffed six new venue openings in new markets between 2018 and 2019. Reduced time to fill by 9 days from year one to year two in the role for an average time to fill of 29 days. Improved processes by creation and implementation of new screening documents for Talent Acquisition within iCIMS. Filled the most requisitions on the talent acquisition team while having lowest time to fill for 2019 YTD.

 Decreased requisition total by 44% in first four months of hire. Saved the organization $770,000 in agency fees in the first eight months. Reduced traveler RN usage by 90% in eight months. Led project team in total conversion for Applicant Stack ATS to Taleo. Interacted with Corporate, Regional and Local Leadership to engage staffing strategies. Decisively led recruitment and talent acquisition training efforts across 12 states and Corporate Headquarters.

 Reduced requisition total for North Texas Perioperative Services by 68% within the first eight months. Developed new recruiter training for Perioperative Service line while managing two coordinators. Created “College Outreach Program” for North Texas to increase candidate pipeline. Educated and consulted with managers on workforce recruitment, future staffing trends and retention needs. Conducted weekly calls with hiring managers, directors, and Chief Nursing Officers for OR, PACU, GI/Endoscopy Lab, Anesthesia and Day Surgery. Designed and implemented marketing plans for assigned positions.

 Collaborate with hiring managers to implement process changes and improvements that ensure consistent and efficient hiring practices. Obtained Top 3% Status for NCAL Region “Manager and New Hire Customer Service Survey” scores. Supervise two Recruitment Coordinator III's to ensure accurate, efficient candidate workflow and new hire processing. Educates and consults with managers on workforce recruitment and retention needs. Develop, build and maintain candidate relationships through effective pipeline management. Match candidate needs with organizational needs to ensure fit. Consult with Directors and Operations Leaders to develop and implement strategies to meet projected workforce needs. Utilize data and metrics to enhance quality, service and efficiency.

 Maintained an average requisition load of 160 requisitions while decreasing time to fill by 3% each year. Responsible for sourcing and recruitment of all Non-Licensed, management and administrative staff for both inpatient and clinical settings. Collaborate with hiring managers in the completion of Service Line Agreements to provide an efficient and effective candidate pool for all positions. Recruit for three inpatient medical facilities and over 25 outpatient medical clinics for five bay area cities. Partner closely with Recruitment Services Manager, HR Leader, Directors, Managers, Hospital Administration, Medical Group Administrators, COO, CFO and Area VP for effective workforce planning. Effectively decreased time to fill and requisition caseload by over 40% within the first six months in the position. Increased New Hire Customer Service scores by over 12% in the San Francisco Service Area.

 Northern California Recruitment Services Customer Service Award recipient. Conduct phone screens and source applicants to be referred to hiring managers for consideration. Attend hiring events and trade school presentations to increase the qualified candidate pool for open requisitions.  Proactively develop and maintain effective working relationships with hiring managers, colleagues, clients, candidates/applicants and administrative staff. Work in partnership with Employee Labor Relations Consultants and Union Represented Employees to investigate and resolve grievances centered around the recruitment process. Administer and monitor background checks and drug testing results of all new hires to comply with all Kaiser HR policies. Support Northern California Recruitment Services and Compliance as the E-Verify Subject Matter Expert.

 Provided effective and responsive on-boarding process across multiple medical centers for new employees and transfers from outside the service area. Managed the hiring process logistics for the Kaiser Permanente Antioch Medical Center opening. Facilitated new employee orientation sessions on a weekly basis. Planned and managed the logistics for all new hire onboarding. Conducted accurate and timely onboarding of new hires by means of excellent communication and follow through for effective recruitment coordination of processes. Excellent client relationship management (including internal and external stakeholders).

 Kaiser Permanente HealthConnect is a highly-sophisticated electronic medical record and care delivery system created by Epic and designed to enhance the quality of patient care by integrating the electronic medical record with appointments, registration and billing. Facilitated planning and implementation meetings, record workflow decisions and prepare training materials. Created flow charts and process maps based on departmental needs through the use of Microsoft Visio. Provided support to physicians and support staff during the implementation phase of HealthConnect. Responsible for data collection useful to develop and refine work flow re-design for future departmental application executions.

 Provided valuable feedback and ideas as a member of the five person customer demographic team. Listened and responded to customer feedback to provide each customer with a quality solution to his/her electronic needs. Facilitated training for new employees within the store and computer department. Led sales team to top district ranking.

 Designed and led a successful safety program that had the longest injury-free workday stretch in Manhattan, KS store history. Led all investigations regarding workplace incidents and loss prevention. Assisted in the opening of a 212,000 square foot Wal-Mart Supercenter while managing the night shift staff at another store. Coordinated and implemented the merchandising plans for all departments within my area. Directed the planning and implementation of seasonal modular design changes.  Responsible for over twenty million dollars of inventory. Managed over forty direct reports on a daily basis. Forecasted and implemented sales budgets on a weekly basis. Responsible for the interview and hiring process for all direct departments.