Scott Balaam Email & Phone Number

Florence, It

Florence, Tuscany, Italy

Southampton, United Kingdom

My responsibilities include:• Agreeing on the design and getting my vision into digital form • Ensuring the site was ready to go live • Editing copy received from the team of writers • Producing copy for website and social media• Maintaining and developing social media platforms: including Facebook, Twitter and YouTube • Building contacts and developing relationships• Reputation management

County Dublin, Ireland

After two years of holding the position of Young Learner Manager where I helped to develop the Award winning Young Learner Programme I decided to return to the classroom.I am experienced in teaching both Adults and Young Learners.The courses that I have taught include:• Business English• Exam Classes (Cambridge, Trinity and IELTS)• General English• One-to-Ones

County Dublin, Ireland

Ireland

I was responsible for the full project management of ATC Language Schools' eight summer centres across Ireland.As part of the role I have to ensure excellent customer service is delivered to the students in all aspects of their experience.During the summer I am available seven days-a-week to provide ongoing support to all summer centre management.I am also responsible for designing centre specific programmes based on the age profile of students.

Wesley College, Dublin

My responsibilities included:Running the new IH Dublin Wesley CentreTraining and developing staffWork to strict budgetsResponsible for the total control of the CentreResponsible for Academic and Operations staffDaily Group Leader meetingsHandling complaints

Southampton, United Kingdom

Operations Manager 10/2013 - 06/2015Centre Manager 06/2013 - 09/2013TEFL Teacher 03/2012 - 10/2013• The preparation, execution and problem solving for five summer centres for international students across the UK• Training and developing new staff• Creating training plans• Mentoring existing staff and delivering performance related training• Running induction session across the different centres• Running off-peak groups and courses• Responsibility for recruitment of Academic and Operation staff• Planning sessions to fall within the school budget• Writing and testing risk assessment forms• Directly managing over 75 staff and 1000 students at any one time• Control of the school’s social media• Using ‘Class’ software• Dealing with all complaints and queries regarding the activity programme as well as emergencies and any onsite issues• Running Cultural Studies programmes with off-peak groups• Working closely with over 20 nationalities to achieve high level of customer satisfaction.• Writing examination papers for continuous testing, which requires planning, work prioritisation and working to deadlines

Winchester

My responsibilities include: • Producing copy for website and social media• Maintaining and developing social media platforms: including Facebook, Twitter and YouTube • Control of the media function for the club, using media students from University of Winchester and Southampton• Solent University - Media relations with press• Dealing with media requests from university students as well as the BBC• Reputation management• Customer engagement• Community relations

United Kingdom

Management Team January 2012-November 2012Senior Editor September 2011- January 2012Writer September 2010-September 2011I start writing a World Cup diary for the site in 2010, before becoming a Senior Editor and I am now part of the management team.• Brand development and web site traffic growth.• Developing social media function for the site• Recruit writers for main site and sister site• Editing articles for the site and projects• Completing one-to-one interviews

Dublin

I was employed as a Senior Recruitment Consultant; where I am responsible for running my own desk. I have the responsibility developing my client base and managing client relationships. •Business Development•Hitting sales targets•Client Management•Dealing with candidates and clients on a daily basis•Make a high volume of cold calls

Dublin

Senior Recruitment Consultant December 2007 - August 2009 Recruitment Consultant September 2006 - December 2007I was employed as a Senior Recruitment Consultant; where I was responsible for two mini teams as well as running my own desk. I had the responsibility of client management and I constantly developed my client base and working relationships.•Business Development•Hitting sales targets•Client Management•Dealing with candidates and clients on a daily basis•Make a high volume of cold calls

Dublin

I was employed as a recruitment consultant from September; where I was working within a highly motivated team. I was responsible for running my own desk. I had the responsibility of a portfolio of blue-chip clients, whom I worked with on a daily basis. I was also constantly developing my client base and working relationships. My duties have included:•Business Development•Hitting sales targets•Client Management•Dealing with candidates and clients on a daily basis•Make a high volume of cold calls

Lazio, Italy

I worked for IH San Godenzo, I taught internal and external classes, these classes included Cambridge examination preparation classes. I taught mixed levels, ranging from Elementary to Advanced. My duties have included:•Planning and delivering lessons in grammar, reading & pronunciation.•Writing examination papers for continuous testing.•Maintaining discipline of students.•Preparing students for Cambridge Examinations.

I completed a year contract, teaching in a secondary school in the Middle East. I was teaching classes of 25 students. The students were of mixed age and ability.

Ba (Hons) Sports Journalism, Sports Journalism, First

Education record

Education record

Education record