• Lead and directed employee engagement efforts resulting in a 150% increase in employee engagement survey participation.• Strategically partner with executives and leaders to identify & highlight areas of strength and opportunity for improvement.• Implement division and company-wide initiatives.• Design & implement leadership development trainings on topics such as progressive discipline, reasonable suspicion, employee engagement, and employee investigations.

• Responsible for addressing complex Human Resources issues and providing Human Resources support to 6 divisions with over 1700+ employees, executives, and line managers.• Reduced labor costs by more than $500k per year by changing schedules to avoid premium pay rates.• Reduced turnover cost by an estimated $1.5 million by designing reports and analyzing data from various sources.• Handle difficult employee relations issues and all related investigations.• Develop strategy and lead initiatives with non-unionized departments to prevent unionization.

• Coordinate employee compensation including salary ranges, annual increases, incentive plans, and progression pay• Benchmark positions annually to ensure company competitiveness• Conduct investigations when necessary including but not limited to: harassment and discrimination complaints, ADA issues, organizational conflict, etc.• Provide counseling to staff and supervisors on a variety of issues, e.g., wage and hour questions, employee relations, progressive discipline process / application, and basic labor law adviceLaunched effective campaign to avoid unionization of mine employees. This included meetings with management and employees.

• Provide HR Generalist support to 9 different work groups including groups in both warehouse and office environments• Deliver new hire orientation to build a strong foundation for new associates and increase employee engagement• Coach managers to enhance their leadership skills and proactively address associate morale• Provide a venue for associates to provide feedback and express concerns in order to help build an open communication environment• Track and administer FMLA leave for 650+ US-based employees• Compensation duties include data submission for salary surveys, job analysis, benchmarking, market evaluations, provide expert advice and support on all compensation matters• Full-scope recruiting for the different work groups I support • Partner with Leadership teams to drive business results and efficiencies in the organization• Conduct employee relation investigations

• Provided HR services and support for more than 2400 full-time employees• Assist with Headcount Plan Management by tracking each new hire/exit of the company and keep leaders advised of any overages associated with the Headcount Plan• Maintain HRIS (SAP) system to ensure accurate processing of all new employee transactions• Conducted salary audits of approximately 170 contractors and compiled the information that was presented to the CFO and the legal team of KUC• Supported Senior HR professionals and managers with reporting, projects, and time sensitive matters• Exposure to Labor Relation cases and working with Unions• Traveled to Rio Tinto's corporate headquarters in London, England in an effort to understand more about Global Human Resource theories and practices• Submitted data for 9 different salary surveys

• Implemented job-specific incentive and employee recognition programs that increased employee productivity 15%• Developed training curriculum for 20-30 US and Puerto Rican employees• Instituted an employee performance scorecard to measure employee behaviors and results• Handled employee relation issues and grievances• Prepared and delivered employee evaluations and performance reviews• Conducted Three Dimensional Interviews with potential candidates• Provided support to internal and external clients

• Created manager trainings on topics such as Productive Performance Appraisals, Three-Dimensional Interviewing, Recruiting and Hiring, and Workplace Violence.• Helped to organize and plan the MMH Health and Benefits Fair for 500 employees.• Redesigned the attendance policy that was implemented throughout Madison Memorial Hospital.• Provided HR Generalist support to managers and employees.• Maintained a safe working environment within the HR office.

• Trained 30-50 representatives at a time on effective communication and relationship skills• Organized 20-30 meetings weekly• Learned to speak the Spanish language fluently

• On boarded and trained all new employees, also provided ongoing training for each employee• Assisted Store Manager in hiring of new employees• Responsible for up to 10 employees per shift• Balanced and closed out cash drawers while maintaining a 99% accuracy rate• Responded to customers’ needs and concerns in a professional manner