Accomplished, results-driven Operations Manager with 12+ years’ experience. Highly focused and committed. Exceptional communication skills with expertise in identifying and resolving operational, production and process issues. Skilled in developing policy and procedures to ensure regulatory compliance. Recognized for consistently exceeding expectations by setting benchmarks, clearly identifying goals and delivering product on time, on spec and on budget.Scott started his career in warehouse management for an office equipment supply company where he redesigned warehouse operations and implemented up to date inventory control systems. Later promoted to Assistant Service Manager he was responsible for training, scheduling, supervision and customer relations in support of in-field technicians. As technology evolved he received network engineer certifications integrating, implementing and training on distributed document imaging systems and electronic document management systems. As his career advanced he was recognized for his attention to detail, ability to think outside the box and resolve production inefficiencies. He was promoted to Director of operations and later took a position as an Operations Officer and HIPAA Privacy Official in a document conversion facility providing solutions to government and private industry.AREAS OF EXPERTISEProduction ManagementProduction reengineeringProcess ImprovementVendor RelationsCustomer/Client RelationsAttention to DetailMultitaskingStrong IT backgroundMicrosoft Office products (Word, Excel, Outlook, PowerPoint)Adobe Acrobat Professional and Adobe Creative SuiteOperating Cost ReductionWarehouse ManagementInventory ControlHIPAA Privacy