Scott Bates Email & Phone Number

Denver, Co, Us

Growing a portfolio of commercial properties while maximizing the profitability and value of real estate assets through strategic investment decisions and effective property management.Identify potential commercial real estate investment opportunities and evaluate investment risks and returns, including cash flow projections, ROI, and potential capital appreciation.Oversee the day-to-day operations of the commercial properties including leasing, property management, maintenance, accounting, contract compliance, and legal issues.Prepare and analyze financial reports, including income statements, balance sheets, and cash flow statements for each property.Develop and monitor property budgets, forecast revenue and expenses, and implement strategies to maximize income and minimize costs.Communicate and collaborate effectively with key stakeholders including property management, contractors, brokers, banks, attorneys, and other industry professionals.

Winter Garden, Florida, Us

Lead the IT department for a rapidly growing self-storage company including providing IT strategy and leading day-to-day IT Operations to support the company’s business objectives.Implemented, monitored, and maintained the company’s IT infrastructure, including WAN, LAN, hardware, software, cybersecurity systems, peripherals, telephony, and mobile devices.Responsible for the standardization and field deployment of retail technical configuration across over 125 locations including installing a new kiosk-based point-of-sale system.Led the IT support team to provide technical support to end-users, troubleshoot hardware, software, and network issues, and ensure timely resolution and user satisfaction.Established an IT support performance system including establishing, tracking, and analyzing key performance indicators (KPIs).Planned and executed IT projects including defining scope, objectives, and deliverables, monitoring project progress ensuring timely delivery, adherence to budget, and generating project reports and status updates for senior management.

Indianapolis, Indiana, Us

Lead the Information Technology department of a 501(c)(3) non-profit to develop, execute, and align the organization's IT strategy with business objectives collaborating with internal stakeholders to identify and address IT needs.Responsible for the day-to-day operations ensuring the availability, reliability, and performance of the organization's IT systems, networks, and infrastructure and providing technical support to the entire organization.Directed third-party managed service provider (MSP) as well as multiple technology vendors and contractors to provide cost-effective IT support and help meet organizational goals.Conducted cybersecurity audit and developed and implemented a cybersecurity program encompassing policies, procedures, and controls including disaster recovery and business continuity.Led the technical implementation and managed the administration of the Salesforce CRM.

Minneapolis, Minnesota, Us

Responsible for identifying customer requirements, devising program strategies, and executing tactics to positively impact customer satisfaction. Managed clients, vendors, and a direct support staff.Implemented energy conservation and efficiency communication and education programs for residential customers and small businesses.Directed a series of technical training seminar programs and Energy Forums for large and medium-sized commercial customers, which achieved satisfaction scores of 90% or higher from attendees.Managed a team that earned Xcel Energy's Circle of Excellence award.

Denver, Us

Responsible for the complete business line delivering digital television, high-speed data, and telephone to the multi-dwelling unit (MDU) market. Led a team responsible for all business operations including construction, installation, customer service, billing, and marketing. Managed vendors, and construction contractors, and served the needs of large business clients.Redesigned video and data system construction for efficiency and contract compliance, which reduced fixed costs by 33% or $2 million per year.Immediately recovered over $250,000 in expenses by identifying duplicate and improper invoices.Launched the completed product including video-on-demand, interactive gaming, streaming media, and financial services in U S West’s primary markets.Negotiated favorable strategic partnership arrangements worth over $24 million in revenue commitments, as well as negotiated contracts with content and technology providers.

Master Of Business Administration - Mba

Master Certificate, Applied Project Management

Bachelor Of Science, Business Administration