• Co-founded AI Tech Concepts, a software platform enabling AI to create conversational bots for businesses to enhance customer interactions.• Developed innovative solutions for voice automation, chat widgets, email, and SMS to improve customer engagement and responsiveness.• Implemented strategies to streamline CRM processes and increase efficiency in client interactions.

- Placed candidates from entry level to senior executive positions across variety of disciplines (Strategy, Operations, Sales, Marketing, Account Management, Project Management, etc) - Serve as a strategic partner to C-suite and senior leadership, advising on talent market trends, compensation benchmarking, and succession planning to support informed decision-making.- Utilized direct outreach and sourcing strategies to uncover and engage with passive candidates. - Managed the entire candidate lifecycle including sourcing and attracting candidates, screening applications, conducting interviews, coordinating with hiring managers, and facilitating the offer and onboarding process- Leveraged analytics to inform decisions and demonstrate ROI on recruitment activities. Key Achievements:- Decreased average time to fill to 67.5 days by leveraging applicant tracking systems (ATS) to streamline sourcing, automate candidate screening, and enhance communication efficiency - Reduced time to fill by 30 days developing new market territories and signing 3 new professional service firms to establish strategic partnerships with professional associations, and industry groups to source top executive talent - Specialized in direct hire placements and consistently managed up to 6 recruitment projects simultaneously for companies ranging from $10M to $1B in revenue

- Acted as a bridge between the market and the product teams, aiding in the development of solutions that meet evolving customer requirements- Employed consultative sales approach to understand and address the unique business needs of clients across the healthcare and life sciences sectors to deliver tailored CX solutions that drove client success- Conducted comprehensive market research to identify emerging trends and enable targeted sales strategies by analyzing competitors, understanding customer needs, and identifying potential market opportunities- Created custom presentations and demos to showcase use cases for specific business needs and highlight relevant features and benefits- Collaborated closely with product development teams to relay customer feedback and market demand for new features, ensuring the continuous improvement and relevance of the CX solutions offeredKey Achievements:- Secured a $3M Total Contract Value (TCV) enterprise marketing platform deal with a Top 10 medical device company, navigating complex negotiations and platform consolidation amidst a merger- Executed strategic negotiations for a new logo win, replacing an incumbent CRM system for a major Life Science company with a solution valued at $12M TCV, resulting in over $1M in annual savings for the client- Cultivated a pivotal relationship with a prominent medical supply company, leading to the expansion of their CRM platform and securing a deal worth $5M TCV