Scott Bitcon Email and Phone Number
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Technology Customer Account ManagerCustomer oriented market developer adept at resolving field issues for customers, supporting right-fit technology sales and building strong customer loyalty
Vli Tech, Inc
View- Website:
- vlitech.com
- Employees:
- 11
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Application ManagerVli Tech, Inc Jun 2020 - PresentUnited States
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Business Process Manager - DispatchFalck Jan 2018 - Jun 2020United States -
Systems EngineerFalck Sep 2016 - Jan 2018Bothell, Wa
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OwnerClear Prism Consulting Mar 2016 - Sep 2016United States30 years experience in Public Safety Communications, 13 Years Experience in Public Safety technology solutions. Offering operations and administrative process improvement consulting.• Develop, implement and optimize business practices to meet objectives. • Develop innovative solutions that set businesses apart from the competition• Preform testing/simulations that ensure that business process will yield positive results• Identify current process that are potentially outdated advise on short-term, midterm and long-term solutions. Provide suggestions etc. Advise on corrective actions• Provide risk assessments for communications systems, make recommendations based upon best practices and industry standards• Provide guidance and feedback to local and national management team(s) as to emerging trend
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Implementation ProjectsZoll Medical Corporation Jun 2015 - Mar 2016Greater Denver AreaSelected to lead the post implementation phase of SaaS solutions for a major nationwide customer. Managed customer and company expectations through a difficult start up period. • Resolved differences between the company and the customer by aligning the agile sprint content with the customer environment.• Three months from go-live, half way through the list of major issues determined it would be best to change course and implement legacy solutions while continuing to develop the new SaaS products.• Kept customer and company goals in alignment, protecting the relationship and $110,000.00 in annual revenue. -
Territory Account ManagerZoll Medical Corporation Jun 2012 - Jun 2015California, Oregon, Washington, Alaska, Montana, HawaiiResponsible for Northern California and the Pacific Northwest, then to Southern California. Responsible to develop the assigned sales territory and meet quota. • Created a new pricing structure for enterprise software installations which opened the market to new opportunities with existing customers. Significantly improving market share in the San Francisco Bay Area to over 80% while increasing overall downstream revenue to over $200,000.00 per year.• Achieved the first ever sale of a ZOLL product to one of the oldest private EMS organizations in Los Angeles County.
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International Business Development - Data ManagementZoll Medical Corporation Jul 2011 - Jun 2012Greater Denver AreaSelected by Company President to spearhead efforts to introduce a subset of products to identified International prospects, introduced products in over 10 countries across the world. Worked proactively with International Medical Device Distributors, Country Managers and Business Partners to structure deals. • Verified use cases for software in Europe and South America, initial contacts leading to over $1 Million in revenue.
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Sr. Product Sales Engineer - CommcadZoll Mar 2009 - Jul 2011Greater Denver AreaResponsible to consult with the sales manager and customers to identify the need for the CommCAD product and the fit with the customer’s organization. Responsible for the quota of the product across all territories.• Trained the sales team in the use of the product in the market• Identified existing and new business opportunities to target• Achieved Quota in the first year with over $700,000.00 in new sales.
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Rfp Manager/Contract AdministratorZoll Data Systems Apr 2008 - Mar 2009Greater Denver AreaManaged and created client specific responses to RFPs and proposals including product functionality, pricing, and technical requirements. • Secured products in NCEMSC purchasing contract
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Sales EngineerZoll Data Systems Jan 2006 - Apr 2008Greater Denver Area• Supported the efforts of the Territory Managers by consulting with prospective customers to create understanding of how ZOLL RescueNet products can improve their operations• Defined the technical environment that will be required to successfully operate the RescueNet systems• Provided pre-sales technical support & implement trials/pilots as required• Provided the technical response to RFPs for ZOLL products• Attended trade shows as required to support the sales effort• Provided feedback to Product Management to assist in the development of the RescueNet Product Suite• Assist with product training to new and existing Territory Managers
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Implementation SpecialistZoll Data Systems Jun 2003 - Jan 2006Greater Denver Area• Effectively trained clients on the use of ZOLL software based on best practices, and consulted collaboratively on system configuration using industry best practices.• Assisted in the development and ongoing maintenance of training materials essential to the success of the implementation process• Acted as a training and product resource for other members of the ZOLL team• Provided project management/coordination to clients to ensure a successful training and implementation experience• Install ZOLL RescueNet software• Traveled 75-80% domestically
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Emergency Services DispatcherEl Paso County Sheriffs Dept May 1998 - Sep 2001Colorado Springs, Colorado AreaProvided public safety communications for multiple jurisdictions in the county, including over 15 separate fire protection districts• Operated PC based telephone switching equipment and 800 Mhz trunked radio equipment• Certified as a Communications Training Officer 11/98. Certified Emergency Medical and Fire Dispatcher (NAEMD/NAEFD/APCO)• Promoted to Asst. Supervisor 1/2000 -
Police Assistant/TelecommunicatorSierra Vista Police Department Jun 1988 - Aug 1994Sierra Vista, Az• Provided public safety communications for the Police and Fire Departments using Enhanced 911 technology and Computer Aided Dispatch• Trained new employees in all aspects of emergency services dispatch• Wrote and implemented a sixteen week training program for new dispatchers• Implemented the first Computer Aided Dispatch system for the agency• Maintained evidence facility and property room• Processed major crime scenes with the investigations division• Reserve Firefighter/EMT
Scott Bitcon Skills
Scott Bitcon Education Details
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Organization Development -
Behavioral Science -
University Of Phoenix - Colorado SpringsManagement -
History -
Cochise CollegeBusiness, Poli Sci
Frequently Asked Questions about Scott Bitcon
What company does Scott Bitcon work for?
Scott Bitcon works for Vli Tech, Inc
What is Scott Bitcon's role at the current company?
Scott Bitcon's current role is Application Manager at VLI Tech, Inc.
What is Scott Bitcon's email address?
Scott Bitcon's email address is sb****@****ata.com
What schools did Scott Bitcon attend?
Scott Bitcon attended Regis University, Metropolitan State College Of Denver, University Of Phoenix - Colorado Springs, Pikes Peak Community College, Cochise College.
What are some of Scott Bitcon's interests?
Scott Bitcon has interest in Social Services, Politics, Civil Rights And Social Action, Environment, Human Rights.
What skills is Scott Bitcon known for?
Scott Bitcon has skills like Sales, Medical Devices, Healthcare, Team Building, Capital Equipment, Management, Sales Operations, Product Demonstration, Training, Rfp, Account Management, Business Development.
Who are Scott Bitcon's colleagues?
Scott Bitcon's colleagues are Jenson Button, Phillip Villarreal, Christopher Byrd, Timothy Dedrick, Ronald Holt, Susan Delsandro, Ronald Holt.
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