Scott Blakely Email & Phone Number

Manchester, Ct, Us

Bellevue, Wa, Us

Framingham, Ma, Us

Columbus, Ohio, Us

This position involves full accountability for the continued success of my entire store. The scope of this role includes deliverying top-tier customer service, assembling skilled teams, and rapidly resolving any customer issues using positive solutions and active listening.

In this role I led my teams throughout the completion of daily operations and all long-term objectives and goals. Daily activities included closly monitoring staff activity and goal progress to locate and fully utilize new opportunities for additional training.Under my leadership we successfully cultivated a store environment that focused on customer satisfaction, safety and rapid service.

Chicago, Il, Us

As the Full Line Store General Manager I excelled in multiple cross-functional leadership roles including staff training, team building, customer service and all store operations.The customer-facing position included creating a full understanding of each customer's unique requirements and identifying the products which matached them while locating new opportunities for cross selling.

Chicago, Il, Us

While completing Sears's Store Manager Training Program I gained first-hand experiencee in the best practices and leadership strategies utilized by top professionals and effective change leaders.

Denver, Colorado, Us

As the Regional Manager I controlled the development of aggressive growth strategies designed to align with changing territory requirements and organizational goals. I also identified skilled candidates and guided them through the hiring process prior to delivering in-depth training regarding expectations and standards.

During my time in this role I led a skilled team of 50+ employees and 20+ managers as well as all P&L operations, strategic business planning and vendor relations.As a District Manager I regularly adapted current strategies and policies to match the changing requirements of 16 individual stores. Rapidly adjusting to emerging trends was critical for the continued success and growth of an $8M+ revenue.One of the main focuses of this role was the planning and execution of a 16-store Target Mobile Kiosk roll-out project which significantly increased visibility and the create of new business opportunties.

Denver, Colorado, Us

By leveraging my leadership and retail management experience I was able to successfully recover an underperforming district. This was accomplished by assembling an entirely new team of store managers who successfully resolved a previous vacancy rate of 63%.During my time in this role I also implemented new process improvements for customer experience and maintained a consistent YoY sales growth despite the removal of a major revenue source.