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Scott Borthwick Email & Phone Number
Technical Team Lead
at
Warwickshire Police
1 work email found
@ricoh.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Team Lead
Location
Warwick, England, United Kingdom
Company size
Who is Scott Borthwick? Overview
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Quick answer
Scott Borthwick is listed as Technical Team Lead at Warwickshire Police, a with 767 employees, based in Warwick, England, United Kingdom. AeroLeads shows a work email signal at ricoh.co.uk and a matched LinkedIn profile for Scott Borthwick.
Scott Borthwick previously worked as Field Services Team Lead at Risual Limited and Field Service Manager at Ricoh Uk. Scott Borthwick holds Computer Science from Polytechnic Of Central London.
Company email context
Email format at Warwickshire Police
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{first}.{last}@ricoh.co.uk
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AeroLeads found 1 current-domain work email signal for Scott Borthwick. Compare company email patterns before reaching out.
Profile bio
About Scott Borthwick
I am a self-motivated, conscientious and professional person who is highly organised and efficient, especially when working under pressure. A proven customer centric Field Service Manager, I possess excellent communication skills, both written and verbal, with the ability to liaise at all levels. My thorough and precise approach to projects has yielded excellent results. I am reliable, trustworthy and have excellent punctuality and attendance records.
Listed skills include Xxxx, Technical Support, Managed Print Services, Sales Process, and 3 others.
Current workplace
Scott Borthwick's current company
Company context helps verify the profile and gives searchers a useful next step.
Warwickshire Police
4 roles · 24 years
Scott Borthwick work experience
A career timeline built from the work history available for this profile.
Field Services Team Lead
Managing, developing and supporting a small team of ITLO's delivering IT Managed Service Support across the Warwickshire Police estate, ensuring the highest level of support to front line policing.Responsible for day to day operational requirements of the team & KPI performance.
Field Service Manager
Managing, developing and supporting a team of up to 18 engineers covering Northamptonshire, Warwickshire & the West Midlands.Responsible for day to day operational requirements of the team & KPI performance, including response times & first time fix rate. Ensuring resource availability met the needs of the business.Management of district cost of sale, ensuring customer satisfaction levels were achieved/exceeded whilst working within agreed service procedures and cost controls.Carried out field accompaniment, post call audits and contact centre reviews to ensure process compliance.Overseeing a pro-active team escalation procedure to ensure effective high call frequency incident management Developed & supported staff by ensuring that they received training, meeting both the needs of the business and the requirement to keep up to date with emerging technologies.Enhanced engagement of direct reports by administering annual Personal Development Plans, setting individual performance targets and development goals.Built strong customer relationships by delivering face to face Customer Account Reviews, correlating SLA achievement against contractual penalties, developing action plans for non-compliance, taking ownership for problem resolution. Investigated billing queries and complaints, maximising customer retention by negotiating resolutions satisfactory to both the client and the business.Overseeing rectification programs ensuring all affected machines in a number of districts within a region were modified within timeframe.Worked closely with Government, Corporate & Commercial Sales teams maximising opportunities and customer retention.
Jun 2010 - Jun 2021
Field Service Supervisor
2003 - 2010
~7 yrs
Team & coworkers
Colleagues at Warwickshire Police
Other employees you can reach at warwickshire.police.uk. View company contacts for 767 employees →
TR
Tara Robins
Colleague at Warwickshire PoliceGreater Coventry Area, United Kingdom
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GC
Gareth Crandon
Colleague at Warwickshire PoliceRoyal Leamington Spa, England, United Kingdom
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PG
Paul Griffin
Colleague at Warwickshire PoliceCoventry, England, United Kingdom
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CM
Charlotte Mackay
Colleague at Warwickshire PoliceUnited Kingdom
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BR
Ben Richards
Colleague at Warwickshire PoliceLeicester, England, United Kingdom
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SJ
Sophie James
Colleague at Warwickshire PoliceWorcestershire, England, United Kingdom
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RK
Raj Kanda
Colleague at Warwickshire PoliceBirmingham, England, United Kingdom
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SN
Steve Nelson
Colleague at Warwickshire PoliceGreater Coventry Area, United Kingdom
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IW
Ian Wainwright
Colleague at Warwickshire PoliceRoyal Leamington Spa, England, United Kingdom
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NA
Nicola Allman
Colleague at Warwickshire PoliceNuneaton, England, United Kingdom
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Tara Robins
Colleague at Warwickshire PoliceGreater Coventry Area, United Kingdom
View →
GC
Gareth Crandon
Colleague at Warwickshire PoliceRoyal Leamington Spa, England, United Kingdom
View →
PG
Paul Griffin
Colleague at Warwickshire PoliceCoventry, England, United Kingdom
View →
CM
Charlotte Mackay
Colleague at Warwickshire PoliceUnited Kingdom
View →
BR
Ben Richards
Colleague at Warwickshire PoliceLeicester, England, United Kingdom
View →
SJ
Sophie James
Colleague at Warwickshire PoliceWorcestershire, England, United Kingdom
View →
RK
Raj Kanda
Colleague at Warwickshire PoliceBirmingham, England, United Kingdom
View →
SN
Steve Nelson
Colleague at Warwickshire PoliceGreater Coventry Area, United Kingdom
View →
IW
Ian Wainwright
Colleague at Warwickshire PoliceRoyal Leamington Spa, England, United Kingdom
View →
NA
Nicola Allman
Colleague at Warwickshire PoliceNuneaton, England, United Kingdom
View →
3 education records
Scott Borthwick education
Computer Science
Polytechnic Of Central London
Education record
North Warwickshire College Of Technology & Art
Education record
George Eliot High School
FAQ
Frequently asked questions about Scott Borthwick
Quick answers generated from the profile data available on this page.
What company does Scott Borthwick work for?
Scott Borthwick works for Warwickshire Police.
What is Scott Borthwick's role at Warwickshire Police?
Scott Borthwick is listed as Technical Team Lead at Warwickshire Police.
What is Scott Borthwick's email address?
AeroLeads has found 1 work email signal at @ricoh.co.uk for Scott Borthwick at Warwickshire Police.
Where is Scott Borthwick based?
Scott Borthwick is based in Warwick, England, United Kingdom while working with Warwickshire Police.
What companies has Scott Borthwick worked for?
Scott Borthwick has worked for Warwickshire Police, Risual Limited, Ricoh Uk, and Ikon Office Solutions.
Who are Scott Borthwick's colleagues at Warwickshire Police?
Scott Borthwick's colleagues at Warwickshire Police include Tara Robins, Gareth Crandon, Paul Griffin, Charlotte Mackay, and Ben Richards.
How can I contact Scott Borthwick?
You can use AeroLeads to view verified contact signals for Scott Borthwick at Warwickshire Police, including work email, phone, and LinkedIn data when available.
What schools did Scott Borthwick attend?
Scott Borthwick holds Computer Science from Polytechnic Of Central London.
What skills is Scott Borthwick known for?
Scott Borthwick is listed with skills including Xxxx, Technical Support, Managed Print Services, Sales Process, Troubleshooting, Field Service, and Printer Support.
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