Scott Bouché Email & Phone Number

Salt Lake County, Utah, United States

Assisting Sales and Provisioning teams with setting up new customers inside the datacenter and on our portal.Expanding footprint and infrastructure of customers.Troubleshooting customer issues with our portal and ticket system. Issues that involve not having correct sites viewable on their home page or activating permissions for tickets.Managing two sites, each with a five man NOC team.Training new hires and team members on updated procedures and processes.Building and maintaining customer relationships with customers and vendors.Creating new training and day to day processes.

Greater Salt Lake City Area

- Installing and trouble shooting users CAT6 or fiber connections- Coordinating with provisioning team to install customers equipment- Assist Site Managers and NOC team with completing requests from customers

City Creek, Salt Lake City, Ut

- Troubleshooting server issues- Maintaining building security- Installing new server equipment- Organizing network projects

Associate Of Science - As, Network And System Administration/Administrator

Computer Sciences And Information, Network And System Administration/Administrator