Scott Branco Email & Phone Number

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New York, New York, US

• Hand-picked to provide leadership and direction for digital transformation/automation efforts and the introduction of new, optimized processes to an outdated manual system while overseeing all daily operations of the.
• Examined and assessed the current practices, identifying multiple deficiencies from process to staff capabilities while planning, developing, and implementing a new structure to effectively address and rectify the.
• Transformed the current system from a decentralized, non-standardized, and manual system to a centralized one with a focus change from geography-based to department/function-based as well as a standardized process for.
• Reinstituted full AP responsibilities to qualified specialists, reassigned AP specialists to departments versus a geographical base, and identified an automation partner to increase the AP department’s efficiency and.

London, United Kingdom, GB

• Led the quality delivery of IT Managed Services in the Asia Pacific Region and directed a team of IT process professionals to develop, deliver, track, and consistently optimize processes to boost profits on each.
• Oversaw multiple service improvement projects to re-establish client confidence by identifying and resolving service level gaps, resulting in increased client satisfaction and higher retention and contract renewal.
• Revitalized the client transition process for each managed service product to ensure that teams followed a checklist of contract deliverables and recorded each successful milestone.
• Developed new processes to align with the new delivery model, including escalations processes for each delivery region, transition processes for Managed Network Services and Managed Collaboration Services, and.

London, United Kingdom, GB

Dublin 2, IE

I served as the Account Manager to deliver Finance and Accounting Outsourcing engagement for a telecommunications company. My responsibilities include developing the client relationship, provide leadership to the offshore delivery team of 150 people to meet SLAs, and manage the account economics.

Dublin 2, IE

• Directed a team of 50 people for the delivery of outsourced credit and collection services for a global software company across Asia while supervising and guiding a team of professional credit and collections.
• Managed an additional team of 50 to deliver global credit and collections operations of the client’s mobile devices line of business with teams in Dalian, Buenos Aires, Warsaw, and Dublin.
• Exceeded Service Level Agreements at the highest levels consistently, achieving bonus level SLAs in 2016-2017 for Accenture while being selected to share and consult other leaders on the account to enhance SLAs globally.
• Led the performance transformation and restructuring of 2 other regional teams, which elevated the standards of the Latin America region to the same level as Asia and the transformation of the North American team based.
• Introduced 4 major automation projects to increase efficiency from collections management to cash application, in addition to automating portions of Credit Risk Analysis.

• Served as an SME to work in the Business Process Services Group within the Business Development Office while spearheading the end-to-end creation of a Global Outsourcing Service for Financial and Administrative Services.
• Sourced and selected a long-term process partner, oversaw the architecture of the end-to-end infrastructure, and delivered sales and marketing training to a sales force across 12 Asia Pacific countries.
• Identified the market need, envisioned the business process service, developed the delivery strategy, collaborated with suppliers, published training materials, implemented sales and delivery training plans, and.
• Served as a speaker at an industry trade show in 2013 to discuss Fuji Xerox’s digital innovation on the invitation of the CEOs of Fuji Xerox in China, Singapore, Hong Kong, and Malaysia.

• Led the global daily management of Accounts Receivable, Accounts Payable, Fixed Assets, Payroll, and Treasury from the Shared Services Centre based in Singapore while managing a team of 45 people with 5 direct reports.
• Transformed the Accounts Receivable process to automate posting and facilitate customer reporting and invoicing, in addition to implementing a project to enable large vendors to directly send invoices to the shared.
• Oversaw a project to digitally retain legacy import/export documents while developing a flow to capture these documents digitally from the source to retention.

Basking Ridge, NJ, US

• Recruited by the Director of International Accounting to address and resolve all identified control and process weaknesses while leading Shared Service Center activities covering 20 countries in Europe, the Middle.
• Rectified the Internal Audit issues at the root cause to a point where 5 subsequent reviews returned with zero issues identified and optimized process choke points and resolutions.
• Migrated Germany, Finland, and Norway to SSC responsibility after successful organization transformation while streamlining Invoice Only payments into SAP Workflow for a more efficient approval process.
• Trained and coached the current staff to process transactions across 35 countries, 19 currencies, 19 languages, 30 tax codes, and 7 alphabets while exceeding the productivity of this unit by 40% in comparison to their.

Basking Ridge, NJ, US

• Hand-picked for the expertise of ERP (SAP) System knowledge that assisted the International Internal Audit team identify several major control weaknesses.
• Performed 4 large scope country audits with fieldwork in Australia, Germany, Singapore, and Hong Kong, while serving as the lead auditor conducting audits on the Shared Services Centre in Singapore that identified.

Basking Ridge, NJ, US

Implemented new end-to-end policy and procedure for new product line. This covered the accounting policy and treatment for the resale of Customer Premise Equipment from procurement to installationStructured and migrated the Cost Centre/Profit Centre hierarchies, the Chart of Accounts, and created reporting methodology, onto the Global SAP installation.

Basking Ridge, NJ, US

Senior Accountant - Office of Controller (EMEA) | Senior Financial Analyst - EMEA Operations & Technology | Staff Specialist V FP&A Network Systems Development

Bachelor Of Arts, Economics

High School Diploma, College Prepatory And Advanced Placement Courses