Lead and direct the Business Planning process, Business reviews and Governance for executive leadership.- Provide strategic and business planning leadership and consultation to ensure alignment and achievement of plans and objectives to senior leadership and their organization. Facilitate and implement business planning process, including risk assessment, initiative plans, and goal development and alignment. Monitor performance of initiatives and goals to ensure business unit success.- Provide consultation, facilitation and oversight of various management systems and governance structures including Steering Committees and Management Review Meetings.- Provide direct management support for SVPs. Communicate financial and non-financial insights in a timely and effective manner.- Responsible for ensuring the effective preparation and delivery of presentations and meeting materials related to operations’ strategic direction and performance, including Senior Leadership staff meetings, Steering Committee meetings and Management Review Meetings.- Provide direct development of initiative plans and timelines, monitor execution to plans and report on status and issues, and provide independent management of projects for the business area.- Facilitate target setting for operational goals and goal development and alignment (Business Unit goals, Operational Performance goals and Metrics).- Develop functional expertise in the business strategy and planning process. Lead and direct the Business Strategy and Planning process, including Risk Assessment, Strategic Planning, Analysis, HR Liason, etc.

Development and oversight of operations-related business processes, activities, strategies and initiatives for the Program Management Office that managed a portfolio of over $1 billion in annual capital projects. - Ensure key ongoing coordination with business unit leadership including portfolio-wide communications, change impact planning, business process improvement initiatives, SharePoint oversight and optimization, and other operations-related support activities such as new hire onboarding and personnel development strategy.- Provide operations-related leadership, support and consultation for business unit processes, activities and initiatives. Engage with business unit leadership on recurring and new priority matters, as well as with cross-functional business partners on operations-related planning and strategy (key initiatives planning and oversight, operations and process-related strategy, business unit communications, new hire content development, preparation and onboarding facilitation, change impact planning and implementation, business process review, update, management and continuous improvement).- Key business unit operations liaison with other key functions and teams, such as Professional Training, SharePoint Administration, Document Management and Retention, Governance and Controls, Reporting, and Program/Project Planning and Management, with a focus on operational business unit matters, key challenges and performance gaps, and raise to appropriate levels of leadership for visibility and resolution.- Lead the planning and facilitation of operational improvement working sessions to identify, develop and plan business process improvement initiatives. Assist with developing metrics and/or other performance measures to gage compliance with or value of existing operational business processes, and identify areas for ongoing or continuous improvement.

Responsible for organizational change, development, assessment and leadership, employee engagement, change management training and processes, and change from the inside-out initiatives. Primary focus on coordination of change initiative projects, along with changes to business processes, systems, technology, job roles, and how resources are organized.

Partnered with clients to determine strengths and opportunities in operations, sales and marketing, planning and logistics, finance, and human resources. Developed a solution-centered approach based on internal analysis, industry benchmarking, and implementation of actions that ensure consistency of operations and maximize profitability.

Conducted review and redesign of existing business practices, processes and operational systems for all facets of clients’ business, including sales and marketing, customer service, supply chain, cost control, and capital expenditures, delivering improvements in effectiveness and efficiency. Trained, coached and communicated with clients at all levels, providing solutions to align thinking and behaviors to facilitate sustainable change.

Analyzed existing processes and operational systems to identify opportunities and determine client areas of improvement, focusing on cost reduction and productivity efficiencies. Designed and implemented necessary process and system improvements and enhancements.