Scott Campbell Email & Phone Number

Venlo, Limburg, Netherlands

Fine-tune and enhance the productivity of installations and optimise performance. Building relationships with existing & new customers. Enhancing customer offering to meet their needs. Offering process support to enhance customers operational requirements. On-site Support assistance, troubleshooting & commissioning consultation. Support for EPC & Client installations & designs. Collaboration with Sales Regions, Service and Technical colleagues as well as our design centre. Providing industry feedback to the Weir Group.

Todmorden, England, United Kingdom

Implementing end-to-end processes across the region for CRM feeds supply chain ordering and manufacturing. Delivering Salesforce training from executive level to customer-facing staff. Undertaking SalesForce CRM management and system usage including tasks, overdues, targets, dashboards and reports. • Successfully implemented new CRM system for European Sales Operations which generated leads, Opportunity Management, Quotes, Documentation, Bid Approvals, Supply Chain Scheduling & Manufacturing• Developed & Generated Salesforce management reports both in SalesForce and PowerBI dashboards to track & deliver sales targets for each product line & office• Developed and delivered territory SalesForce packs and toolkits tailored to market requirements

Todmorden, England, United Kingdom

Specialised in the sales of equipment and solutions related to comminution with the UK team and provided support to European colleagues. Built and maintained strong relationships with clients in the mining and aggregates industries, understanding customer needs and providing tailored solutions. Provided technical support and expertise to customers regarding comminution processes and equipment including process designs. Remained updated on the latest advancements in comminution technology. Key Achievements • Achieved company targets for comminution equipment and services by developing and implementing sales strategies • Identified new business opportunities and markets • Led and mentored a team of sales representatives, setting sales targets and monitoring team performance • Analysed market trends and competitor activities to identify opportunities and threats, supplying feedback to product development teams based on market need• Prepared and delivered sales presentations to potential clients, negotiated contracts and closed sales deals • On-site technical support to customers highlighting & resolving process & mechanical issues (debottlenecking, throughput increase etc)

Todmorden, England, United Kingdom

Managed and optimised aftermarket services and support for the Weir comminution equipment range while ensuring customer satisfaction and maintaining the performance and longevity of the equipment. Provided technical support and troubleshooting for customers using Trio and Weir Enduron comminution equipment. Addressed customer inquiries and promptly resolved issues to ensure high levels of satisfaction. Developed and implemented strategies that increased sales of spare parts, maintenance services and upgrades. Pinpointed opportunities for aftermarket sales, working closely with the sales team to capitalise on them. • Set & Deliver Sales Targets to meet Budget, supporting European Sales Team with Technical offering• Oversaw the scheduling and execution of maintenance and repair services, ensuring that service operations were efficient and met quality standards • Collected and analysed feedback from customers to identify areas for product improvement, working with the product development team to implement enhancements based on feedback• Managed inventory levels of spare parts and ensured timely availability to meet customer needs, coordinating with suppliers to maintain an optimal inventory • Provided training to customers and internal teams on the proper use and maintenance of comminution equipment, enhancing customer knowledge and skills by developing training materials and programmes

Todmorden

Managed the development, marketing and lifecycle of screen media products used in vibrating screens. Led the development of new screen media products tailored for vibrating screens. Collaborated with engineering and production teams to ensure products met industry standards and customer needs. Conducted market research to identify trends, customer requirements and competitive products. Analysed data to inform product strategy and positioning. • Developed and implemented product roadmaps and strategies, defining the product vision and ensuring alignment with company goals • Developed go-to-market strategies in collaboration with sales and marketing teams and provided training and support on product features and benefits • Collated and analysed customer feedback to drive continuous product improvement • Created robust supply chain within Europe rather than out of region• Product development & standardisation• Developed automated selection tools to create a click & play offering for inexperienced sales team

West Africa

This role involved managing teams, ensuring safety and environmental compliance, and achieving sales targets as well as extensive product support in harsh environments.• Area Management & Customer Service for 17 Countries• Product Lines – Comminution Equipment (Crushing & Screening) and Underground Drill Equipment (Development Drills, Long-hole Drills, Rock Support & Cable Bolters)• Technical Support: Working with colleagues & customers to identify process issues and to work towards mutually acceptable resolutions• Operational Management: Oversee daily mining MARC Contract operations, including the management of contractors and subcontractors. Ensure production targets were met within budget and timelines.• Safety and Compliance: Ensure adherence to health, safety, environmental, and quality standards. Oversee legal, audit, and governance processes.• Budgeting and Cost Control: Develop and manage budgets for mining operations. Implement cost control measures to optimise operational efficiency.• Team Leadership: Lead and mentor a team of mining professionals. Provide training and development opportunities for staff.• Continuous Improvement: Encourage and implement continuous improvement initiatives. Proactively engage with mine operations and long-term planning teams.• Reporting: Provide regular reports to senior management on operational performance. Ensure accurate and timely completion of all required documentation.

Ghana

Mantrac (CAT) West AfricaUnderground Product SpecialistFocused on the technical and commercial aspects of underground loaders and haul trucks used in mining operations by Major Miners.• Product Introduction: Introduce the autonomous range of Underground Load & Haul equipment. Support the development and enhancement of underground loaders and haul trucks in conjunction with production facility in Australia (Tasmania). Collaborate with engineering teams to ensure products meet industry standards and customer needs.• Technical Support: Provide technical expertise and support to customers and internal teams. Assist in troubleshooting and resolving product-related issues.• Market Analysis: Conduct market research to identify trends, customer requirements, and competitive products. Analyse data to inform product strategy and positioning.• Sales and Marketing Support: Work closely with sales and marketing teams to develop go-to-market strategies. Provide training and support to sales teams on product features and benefits.• Customer Feedback: Gather and analyse customer feedback to drive continuous product improvement. Address customer issues and ensure high levels of satisfaction.• Inventory Management: Manage inventory levels of underground load and haul products to ensure timely availability. Coordinate with suppliers to maintain optimal inventory.

Scotland

Oversaw the maintenance and efficient operation of mobile crushing equipment used in quarry operations• Maintenance Management: Develop and implement maintenance schedules for mobile crushing equipment. Ensure all maintenance activities comply with safety regulations and manufacturer guidelines.• Operational Efficiency: Monitor the performance of mobile crushing trains to ensure optimal efficiency. Identify and address any operational issues promptly to minimise downtime.• Team Leadership: Lead and supervise a team of maintenance technicians and operators. Provide training and development opportunities to enhance team skills.• Inventory Management: Manage inventory levels of spare parts and maintenance supplies. Coordinate with suppliers to ensure timely availability of necessary parts.• Safety and Compliance: Ensure adherence to health, safety, and environmental standards. Conduct regular safety checks and risk assessments.• Reporting: Maintain accurate records of maintenance activities and equipment performance. Provide regular reports to senior management on maintenance status and issues.

Uk

Service & Commissioning of both mobile & stationary crushing and screening machinery Field service support and technical back up Ability to diagnose electrical, hydraulic, pneumatic and mechanical faults and then to deliver timely solutions has been tested on a daily basis. Commissioning work is carried out regularly along with on site customer training. The ability to solve technical problems not related directly to the products but as part of the overall site process occurs on a daily basis also

Uk

Manage and expand the aftermarket business for the Scottish division of Atlas Copco, this involved managing existing Service Agreements. To expand new business in the Scottish area (Onshore & Offshore) and overseas as required, to develop new key agreements and with new services further the operations in Scotland.Working with the compressor technique product line which involved maintenance, repair, commissioning and fault finding in the field. • Working in harsh environments such as oil rigs, mines, quarries etc• Required a good understanding of safety and protocols within processes• Excellent fault diagnosis skills to ensure that outcomes met customer expectations and equipment enhanced their processes• This also introduced me to my first ventures into Africa and Europe• Then moved into the AM role which involved Management of Service contracts and sales to major industrial customers in fields such as Mining, Oil & Gas, Manufacturing & Assembly, Construction and the Semiconductor sector to name a few

Glasgow, Scotland, United Kingdom

Training & Development of Apprentices in Plant Maintenance• Mechanics, Electrics, Hydraulics, Pneumatics, Maths & English, Technical studies• Offered classroom & practical training sessions for block release students• On-site mentorship and training record approval

Broxburn, Scotland, United Kingdom

Served my time as an Apprentice Plant Fitter and gained relevant City & Guild qualifications. Working with crushing & screening equipment as well as Contractor’s plant such as excavators, dozers, haul trucks, road trucks. I quickly moved to the Major Projects division which saw me working on major civil engineering projects such as the Channel Tunnel, M40 Motorway widening, M65 Motorway construction.

Plant Maintenance

Plant Maintenance, Construction Plant