Scott Cantwell Email & Phone Number

Houston, Texas Area

* Lead developer on the OpenSpan 360 project. The OpenSpan 360 project is a Winforms application that was developed to consolidate and automate call center applications (Internet Explorer, Edge, Chrome, Firefox, Aviva for Desktops, and Genesys Workspace Edition) into a centralized dashboard. Technologies used: OpenSpan Studio/Pega Robotics Studio and C#.* Provided ongoing production support for technical issues* Maintain a custom DLL to access web services from OpenSpan written in C# to parse SOAP responses and pass the data back to Openspan.* Used Azure Dev Ops to maintain project code repositories.* Used APIs from Genesys and Pindrop to create solutions.

Houston, Texas Area

* Lead developer on the OpenSpan 360 project. The OpenSpan 360 project is a Winforms application that was developed to consolidate call center applications (Mainframe, desktop and web based ) into a centralized dashboard. Technologies used: OpenSpan Studio/Pega Robotics Studio and C#.* Provided ongoing production support for technical issues* Developed a custom DLL to access web services from OpenSpan using C# to parse SOAP responses and pass the data back to OpenSpan.* Performed basic modifications to the Amegy Bank corporate intranet site. Technologies used: HTML and CSS.* Developed a Windows service that would aggregate daily sales data from a CSV file and send the data via e-mail to managers throughout the call center on the hour. Technologies used: C#, Active Directory, HTML and CSS.

Houston, Texas Area

Turn-around assignment at the law firm of HughesWattersAskanase LLP which was to complete a Winforms application written in C#. This application would allow the submittal of invoice data in batches. Transmission fileswere created in different formats to be uploaded to various billing services from data that was exported from an accounting application.

Houston, Texas Area

• Developed the Letter Automation Phase I project which was a console application written in VB.NET which would automate the task of extracting data from a SQL Server database and creating PDF files. Other technologies used include XML and XQUERY.• Developed the Letter Automation Phase II project which was a console application written in C# which would automate the task of extracting data from a SQL Server database, creating CSV file(s), and then sending the files by FTP. An incoming process would download files by FTP, extract the PDF files from a zipped file and place them on a file share. Other technologies used include XML, LINQ to XML and a third party ZIP file library.• EDI transaction issue resolution specialist in Utilisense, the primary line-of-business system (VB.NET with SQL Server 2005 backend. CVS and TFS for source code control)• Diagnose and fix recurrent issues in Utilisense and also create system upgrade/repair specification and requirements documents • Create, modify, and enhance stored procedures, views, and tables.• Created several C# console applications to automate recurrent tasks• Create ad-hoc reports for various business units• Create test plans to be used by QA for testing

Houston, Texas Area

• EDI transaction issue resolution specialist in Utilisense, the primary line-of-business system (VB.NET with SQL Server 2005 backend. CVS and TFS for source code control)• Diagnose and fix recurrent issues in Utilisense and also create system upgrade/repair specification and requirements documents • Create, modify, and enhance stored procedures, views, and tables.• Created several C# console applications to automate recurrent tasks• Create ad-hoc reports for various business units

Modified and enhanced an application to import data from text files to QuickBooks Enterprise using .NET 2.0 and a third party API libraryAs lead developer, developed the I-Tech application to manage customer information, quotes and record measurement data using VB.Net 9 (Visual Studio 2008 ,NET Framework 3.5, and ADO.NET 3.5Used OOP/OOD for maintainability and organization of codeUsed open source applications and libraries for source control and development purposes (Subversion, TortoiseSVN, and VisualSVN)Created, modified, and enhanced SQL Server 2005 tablesWorked with management and users to gather requirements

Houston, Texas Area

Lead software developer on a project to convert an Access 2007 operations management database with 2 other developers to a 3-tiered Winforms application using VB.NET 9 (Visual Studio 2008 ,NET Framework 3.5, and ADO.NET 3.5). Strong influencer of technical direction and tooling decisionsUsed open source applications and libraries for source code control and development purposes (Subversion, TortoiseSVN, VisualSVN, Sandcastle, LINQ to AD, NANT for builds)Used OOP/OOD for maintainability and organization of code. Developed unit tests to maintain quality and used MS Test to run testsDeveloped a VB.NET 2005 application to allow viewing of DDL trigger data which was in XMLModified and enhanced an operations management database written in MS Access 2007Created, modified, and enhanced SQL Server 2005 objects such as stored procedures, functions, triggers, tables, and views. Used T-SQLWorked with end users and all levels of management to gather requirements and train on implemented featuresAssisted in the development of change request procedures to document system changesAssisted in the troubleshooting of application problems and issuesCreated ad-hoc reports and queries for management and users

Atlanta, Georgia

• Developed a contact and media campaign management system using Microsoft Visual Basic 6.0 and Microsoft SQL Server 2005, and Crystal Reports 11. Third party ActiveX controls were used to provide additional functions and features.• In addition to coding, other activities performed were gathering of user requirements, database modeling using Microsoft Visio 2003, and database object creation: tables; stored procedures; triggers and views • Developed a Microsoft Access 2003 database that interfaced with Microsoft SQL Server to manage the documentation of database objects : Tables, Stored Procedures, Views, and Triggers • Optimized the database and SQL queries to increase database performance• Created DTS packages to load and transform data from Excel files to the SQL Server database• Developed assemblies in VB .NET 2005 which were used in the VB 6.0 application as COM components

Houston, Texas Area

Houston, Texas Area

Bachelor Of Business Administration (B.B.A.), Management Information Systems, General

Bba, Management Information Systems, General

Education record