• Organizing and increasing inter-departmental communication by implementing Trello for communication and project management.o Increase order retention by 15%; successfully reduced and mitigated impact of late orders across the company.• Managing design, production, sales, and other necessary teams across departments from commencement to delivery of client receivables.• Encouraging and strategizing independent and team-wide professional development to increase efficiency.• Staying on top of industry revolutions and trends, including but not limited to researching and prototyping software and mechanical implementations to increase efficiency while cutting production costs.o Innovating workflows and processes for Mimaki digital flatbed printing.o Represented Truxes at the Printing United trade show for multiple years.o Preliminary set up and review of proprietary printing software.• Creating and delivering presentations of pros and cons of new production machinery to executive level officers for purchasing decisions.• Training of new and existing employees up to industry best practices and company policies and procedures.• Communicate with customers to expedite orders and resolve issues.

• Resolving production issues with minimal impact to client deliverables and resolutions.• Setup and prepare materials [metals and plastics] for production.• Perform routine maintenance on printers and presses.• Prepare completed products for shipping.