Scott Wakefield Email & Phone Number

Salt Lake City, UT, US

Salt Lake City Metropolitan Area

• Create and deliver Standard Operating Procedures and adherence processes
• Create and align KPI’s across the Servicing and Growth Value Stream
• Lead and complete GAP analysis to define capability deficiencies
• Develop process mapping and risk controls
• Create future based strategy roadmaps
• Create, track and monitor key business goals

Salt Lake City, Utah, United States

• Create and deliver Standard Operating Procedures and adherence processes
• Create and align KPI’s across the Servicing and Growth Value Stream
• Lead and complete GAP analysis to define capability deficiencies
• Develop process mapping and risk controls
• Create future based strategy roadmaps
• Create, track and monitor key business goals

Nevada & Utah

• Created and executed strategies for the Small Business and WFAW segments in the Utah regions.
• Consulted senior leadership regarding strategies for growth, customer engagement and out of branch activities
• Small business customer support, and provided processes to accomplish the strategies adopted throughout the Utah region.
• Designed and built a tracking system to make reporting analysis easier and timelier for senior leadership which resulted in improved coaching and overall growth and success of the region.
• Partnered with business line leaders across multiple regions to gain best practices, and share personal successes.
• Lead multi-region project to analyze and re-engineer existing processes for Business Banking Specialists related to supporting their small business customers credit needs.

Salt Lake City, UT

As the Small Business Regional Sales Coach for Utah I work with the Senior Leadership team to ensure the success of Wells Fargo's Small Business customers. I create sales strategies and best practices utilized by Personal Bankers and Business Specialists in dealing with business customers.I also manage the "At Work" program for the state of Utah. This.

Demonstrated the ability to effectively manage my time and multiple competing priorities in a retail branch environment. Developed and administered budgets, internal and external business development, supported team members to understand and accomplish performance objectives.Analyzed financial metrics to support team members in achieving personal and team.

Served customers at a Brazilian Steakhouse

Executive Banking School Of Managem, Business Administration, Management And Operations, Graduate

Pacific Coast Banking School, in partnership with the Foster Graduate School of Business at the University of Washington, offers a unique.

Bachelor Of Business Administration (B.B.A.), Accounting And Business/Management