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With over 28 years of experience in global product innovation and program management, I am a seasoned leader in developing and launching integrated hardware/software solutions. As the Head of Product at Juggernaut.Case, I oversee the entire product development lifecycle for rugged and modular cases that enhance the capabilities of mobile devices for various industries and applications.My core competencies include portfolio management strategy, global development partner management, stage-gate, agile, and lean development methodologies, customer-driven UX, and budget and P&L management. I have a proven track record of delivering products that meet the highest quality standards, exceed customer expectations, and generate revenue growth. I have also been awarded multiple patents for my product designs and innovations. I am passionate about creating smart and impactful products that solve real-world problems and improve lives.
Juggernaut.Case™
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Head Of ProductJuggernaut.Case™ Aug 2021 - PresentScottsdale, Az, Us -
Director Of Program Management And DevelopmentProprio Vision Apr 2020 - Jul 2021Seattle, Wa, Us■ Recruited and hired as the overall program development executive for a new to the world surgical navigation solution combining computer vision, AR/VR and Machine Learning. ■ Tasked to work directly with the CEO and Executive Leadership Team in the assessment of skillset requirements, organization of development activities, alignment of key initiatives and the implementation of core development processes to deliver a V1 solution against an aggressive timeline.■ Lead ongoing assessments of plan to actual based on resource talent and capabilities against FDA submission timeline achievement potential.■ Develop prioritization criteria for strategic program elements based on critical user experience insights and data, along with cross-functional team goals.■ Be accountable for all key development activities across both hardware and software teams and their associated process requirements.■ Deliver and maintain weekly, monthly, and quarterly business reviews along with all associated Phase Gate exit reviews holding accountable business and development leaders to program goals.■ Assess, hire, and build a high performing team of project and technical program manager(s) in support of required development activities.Key Accomplishments■ Conceptualized, gained leadership approval, and implemented an integrated organizational plan addressing critical documentation needs resulting in the creation of a Plan of Record document library enabling the assessment, consolidation, and generation of actionable documents in support of FDA approval requirements.■ Assessed, designed, and implemented a hybrid agile software development methodology resulting in the prioritization and delivery of critical, valued to the business software, aligned and prioritized against core V1 solution requirements.■ Developed prioritization criteria for strategic program components based on user experience insights and data, and aligned with cross-functional team goals. -
Solutions DirectorVerra Mobility Sep 2016 - Jan 2019Mesa, Arizona, Us■ Drove Core Product Line Portfolio growth through partner/product evolution, cost reduction, and new product innovation. ■ Delivered a product management strategy and vision through the formulation of an integrated, IOT based solutions portfolio that enabled Smart Policing, Smart Transportation, and Smart Mobility.■ Directly supervised 2 Product Managers, 2 Business Analysts, and 2 Technical Product Instruction Consultants.■ Managed all key operations, development, branding strategies, and partner activities related to in-house hardware and software platforms across core product lines.■ Ensured weekly alignment and ongoing implementation of a new organization-wide stage-gate framework, including Agile development integration, for program management, product development, and lifecycle management.■ Ensured that all related product line development activities remained on time, on budget, and delivered with a customer first perspective. ■ Provided weekly and quarterly updates to Executive Leadership regarding overall performance of each product line and key integration activities.Key Accomplishments■ Managed critical development activities in hardware and software across critical core product lines to support a 2018 turnaround. Achieved top line revenue growth of 2% ($2 Million) versus a 0.5% decline in 2017. ■ Streamlined the Speed Portfolio to focus on profitable product offerings. Reduced support resource needs by 12%, product costs by 18%, and supported revenue increases of approximately 10% within the Mobile Speed Portfolio.■ Reduced CapEx spend of the Red Light Portfolio by $3M by re-energizing the existing Legacy product line via the introduction of HD photo and video streaming capabilities utilizing an external partner.■ Led an executive cross-functional leadership team in the alignment, implementation, and organizational-wide acceptance of a new, stage-gate framework for program and product development and lifecycle management. -
Director Of Product ManagementBaselayer Feb 2013 - Sep 2016■ Managed all aspects of the Core Module Product Lines Portfolio. Drove portfolio definition, value proposition, configuration, and growth through engineering evolution, cost reduction, new product innovation, and the creation and distribution of all Marketing, Sales, Presentation, and Pricing tools.■ Created the strategy and vision for the future of modularized data centers through partnerships and IOT-based software integrated solutions.■ Managed all key operations and oversaw the development of client/partner activities related to in-house hardware platforms, including both indoor CORE and outdoor EDGE Data Center Modules.■ Directly supervised 3 Technical Writers, responsible for creating all technical documentation across all hardware/software platforms, as well as Engineering Change Orders.■ Managed communications and integration for all module development and client/customer customization.■ Ensured weekly alignment and ongoing implementation of a new organization-wide stage-gate framework, for all hardware program management, product development, and lifecycle management.■ Oversaw all product line development and ensured manufacturing activities were on time, on budget, and adhered to quality standards.■ Provided weekly updates to Executive Leadership regarding development and key integration activities.■ Provided quarterly business unit updates regarding performance of each product line.Key Accomplishments ■ Achieved year-end targets for revenue and gross margin in 2015. Grew product pipeline from $100M to $400M+.■ Reduced lead times from 180 days to as little as 90 days and increased overall gross margin from 19% to 41%.■ Developed and delivered the first BASELAYER 18-month roadmap of products. Created a portfolio of configurable product SKUs that helped transition the business from a custom shop to configurable product provider.■ Created and implemented BASELAYER’s first 3-year vision plan for product and portfolio development.
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Principal, User Experience, Wds AccessoriesMicrosoft Oct 2010 - Dec 2012Redmond, Washington, Us■ Promoted into a new role to create and implement new processes that assisted cross-group teamwork streams in the definition and delivery of innovative, next generation HCI product experience concepts. ■ Oversaw multiple innovation work streams utilizing cross-group and cross-business teams related to the exploration of innovation opportunities.■ Provided weekly status updates to Executive Leadership regarding progress, outcome targets, and focus areas development.Key Accomplishments■ Created, developed, and implemented a user-centered design process that enabled new product concept incubation, business model exploration, and Lean prototyping processes for PC Hardware and Gaming Products.■ Successfully lead a cross-business teams from Windows, X-Box, and Accessories in envisioning and delivering 1, 3 and 5-year product innovative experience concepts that resulted in technology still in use today in Microsoft hardware and Surface, and that influenced critical Windows interactions.■ Gained both executive and roadmap acceptance as well as delivered the foundation for a core Windows 8 specification component defined as “Indirect Touch” in 2012. -
Product Unit Manager, Desktop Experience GroupMicrosoft Aug 2008 - Oct 2010Redmond, Washington, Us■ Provided overall leadership and direction for all development and operational activities, both globally(China) and regionally, for the Desktop Experience Group. ■ Oversaw product portfolio brand management and global manufacturing, retail, and strategic partner development. Maintained full P&L responsibility for a $27+ Million annual budget.■ Built, managed, and mentored a team of 2 Group Program Managers (1 in the U.S. and 1 in China) and 7 Program Managers (3 in the U.S. and 4 in China).■ Drove Core Product Line Portfolio growth through current product line evolution and innovation investments.Key Accomplishments■ Oversaw the development, branding, and delivery of Microsoft’s first lifestyle PC Accessories devices through a cross-functional team, resulting in incremental revenue growth of $12 Million.■ Led the development of a strategic, cost-cutting, multi-tiered product development plan that resulted in a 30% decrease in development spend while retaining a focused and prioritized roadmap, enabling hardware to remain competitive at key price points for both the short- and long-term.■ Collaborated with Product Management leadership to create the first 3-year, integrated product roadmap. -
Principal Group Program Manager, Pc Hardware & Gaming ProductsMicrosoft Mar 2006 - Aug 2008Redmond, Washington, Us■ High profile manager charged with mentoring and directing a high performing team of Hardware Development Program Managers, in the US and China, in conjunction with ensuring commitment, development, and delivery of the YOY portfolio roadmap. -
Global Product ManagerTargus Group, Int'L 2003 - 2006Anaheim, Ca, Us■ Essential manager recruited to control product development and management life cycles which entailed defining product concepts, establishing positioning, documenting engineering activities, and handling packaging, shipping, and operations functions. -
DirectorMobility Electronics 1996 - 2003Us■ Senior Director selected by organization to control activities for team assembled to execute industrial and mechanical design activities within newly-created division. -
Principal ConsultantDesignform 1990 - 1996Principal Consultant and owner of an Industrial Design Consultancy specializing in the definition, design and development of Medical Analysis and Ultrasound equipment, Business Computing equipment and Branded Consumer Electronics.
Scott Smith Skills
Scott Smith Education Details
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Arizona State UniversityIndustrial Design
Frequently Asked Questions about Scott Smith
What company does Scott Smith work for?
Scott Smith works for Juggernaut.case™
What is Scott Smith's role at the current company?
Scott Smith's current role is Head of Product @ Juggernaut.Case™ | Product Strategy, Development, Management.
What is Scott Smith's email address?
Scott Smith's email address is sc****@****oft.com
What is Scott Smith's direct phone number?
Scott Smith's direct phone number is +148078*****
What schools did Scott Smith attend?
Scott Smith attended Arizona State University.
What are some of Scott Smith's interests?
Scott Smith has interest in Science And Technology, Environment, Arts And Culture.
What skills is Scott Smith known for?
Scott Smith has skills like Leadership, Product Marketing, Hardware Development, Marketing Management, Design Management, Team Building, Strategic Partnerships, Lean Manufacturing, Component Engineering, Agile Development, Business To Consumer, Stage Gate Development.
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