Requirements gathering and support for Clients for Healthcare EDI support.

Requirements Gathering BRD preparation and project management for Clinical Team and support point for the Formulary team’s systems and processes. Coordinate multiple projects without supervision.• Dramatically improved the efficiency the drug list by reorganizing the data into a more user friendly format.• Interviewed IT report developers and created an index of all supported databases and reports. This provided management with an index what exists and who supports it.Supported Part D Formulary operations on issues and new requirement planning. • When tasked with learning Formulary, created formal class and 45 page terms document while learning. This reduces training workload on existing staff for future new hires.• Created workflow for Formulary Operations to show their daily process so that they could identify the effects of failures and identify opportunities.

Requirements Gathering, Project definition, design, coding, user support, UNIX administration, EDI administration and documentation. Coordinated multiple projects without supervision to achieve company goals many thought unattainable.• Established PL/SQL report template as a standard to improve report run times as well as time spent designing and revising reports.• Coordinated Clients, Internal users, Internal IT, Vendors and Client Vendors to produce ANSI X12 EDI output which met everyone's requirements. Then documented and tested results.• Designed a method to audit broken customer name linkages between entry systems without bogging the systems down. The result reduced costs and improved reliability.• Documented all applications, programs and systems, improving accessibility and allowing for system planning.• Coordinated Multiple Projects (simultaneously) involving all levels of IT, users, clients and vendors. Responsible for completing projects and maintaining expectations.• Requirements Gathering for Projects from users, vendors and verifying that all parties interests and expectations coincide.• Designed and Implemented SOP application that provided each client 100% data auditability based on their standards. This decreased costs and allowed sales to reach new markets.• Designed and wrote Standard Operating Practices (SOP) application, allowing customers to have different error checks based on individual needs all driven by user management, which ensured EDI transmission was error-free.• Streamlined reporting and reduced overhead by replacing 100 reports 8 newly designed global reports which encompassed all the information needed.

Lead team of top consultants to monitor, develop and maintain Oracle Order management solution. • Lead consulting team to be first to resolve all points of failure on client’s highly unstable system. This resulted the system being online without failures after a month of constant downtime. My team was the first to resolve achieve this and recognized by management for this achievement.• Coached Consultants on professional behavior, improving professional presentation and image to clients.• Coordinated with overseas stakeholders to design and implement a VAT taxation system in under 30 days to prevent interruption of business operations in the EU.• Trained programmers on PL/SQL coding, best practices and optimization.• Last year employed I received an unheard of review rating of 5 out of 5.

Support internal clients, gather requirements, design and coordinate multiple changes/improvements without supervision. Identify and resolve system issues. Design new applications/reports.