Scott Covert Email and Phone Number
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Versatile business executive who articulates the vision, defines the strategies, and leads the teams to consistently deliver organizational goals. Delivers today while aligning the organization for the future. Change catalyst combining big-picture vision, detail management, and outside-the-box creativity to regain strategic focus, transform productivity, and maximize value for internal / external stakeholders.Transformation agent driving innovation that delivers results across multiple business units and market segments. Creates new divisions, turns around underperforming operations, develops new market solutions, manages global supplier networks. Empathetic leader; values integrity and honesty; makes hard decisions needed to effectively solve complex business problems. Value-Adding Achievements:• Directed strategic planning to achieve over $MMM in return over 2 years via effective market analysis, multi-year planning, partner/investment evaluations, and business case development.• Transformed multiple business units, e.g., turnarounds and startups, achieving substantial annual savings through strategy/market alignment, organizational design, and change management. • Led 5,000 multi-site employees in consistently delivering profitable operations, large-scale technology implementations, effective business continuity planning, and cost-effective vendor management.• Managed product strategy and design to beat competition to market, adding multimillion-dollar revenues to boost sales 150%.Strategic Planning • Business Transformation • Change Management • Business Development • Turnarounds • Startups • Operations Management • Financial Management • Data Analytics • Business Intelligence • Talent Acquisition & Development • Team Building & Leadership • Vendor Management • Customer Relations • Product Strategy / Development / Management
Heroes Lawn Care Of Northeast Dallas
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Business OwnerHeroes Lawn Care Of Northeast Dallas Oct 2022 - PresentWylie, Tx, UsWe provide professional lawn care services to the Northeast Dallas area.Heroes Lawn Care of Northeast Dallas offers programs for fertilization, irrigation and pet waste removal performed by licensed, professional technicians.Check us out at: https://heroeslawncare.com/northeast-dallas
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Vice President, Customer ServiceHealth Care Service Corporation A Mutual Legal Reserve Co Sep 2019 - Jun 2022Led Operations Solutions area responsible for enabling HCSC's customer service and back-office functions (claims, provider servicing). The team of 800+ provides strategic & business planning, workforce management, operational excellence, analytics, automation, quality, training and knowledge management services across all our group, individual and government operations (17m+ customers & 15k+ employees).
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Vice President, Clinical Strategy And InnovationHealth Care Service Corporation Oct 2014 - Sep 2019Chicago, Il, UsPromoted to direct transformation of HCSC care management business model and strategies across national commercial group, retail, and government lines of business. $XXXM P&L and vendor oversight, up to 300 staff in 5 departments.• Initiated business turnaround, slashing ~$XXXM loss forecast for 2015 by defining and selling business case for strategy to build new, competition-beating technology capabilities, delivering program for $XXM, $XM under budget to gain $XXXM addition to bottom line in 2016 while accelerating time-to-market for changes from months to days.• Delivered $XXM in operating cost reductions, 2017 and 2018, versus $XXM target through 3-prong strategy, including aggressive contract re-negotiation and alternative sourcing, labor restructuring, and organizational redesign.• Collaborated with major universities on data science and analytics research and reporting to forestall state and federal legislation with adverse effects on service costs and delivery in 2 key markets -
Division Vice President, Clinical Operations And TechnologyHealth Care Service Corporation Sep 2009 - Sep 2014Chicago, Il, UsResponsibilities expanded to lead matrix team of 50+ in creating multi-year divisional technology and analytics strategy to prepare company for ACA and other government regulatory changes. Successfully sold plan to C-level decision makers.• Delivered urgent integration of advanced analytics into business process management platform, gaining $XXM through lower implementation costs and faster speed-to-market, and enabling adaptation to growing complexity of healthcare market.• Oversaw country's largest-ever, $XXM care management transition to new technology platform, delivering project on time and on-budget, with new platform successfully scaling to expanding organizational needs.
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Executive Director Of Contracting, Technology And ReportingHealth Care Service Corporation Aug 2004 - Aug 2009Chicago, Il, UsBrought in from Texas BCBS subsidiary to leverage success in market strategy development in creating department responsible for defining and delivering enterprise-wide strategic initiatives. Team of 50 in 3 departments, $XXM budget responsibility.• Turned around off-track behavioral health insourcing strategy in less than 11 months, delivering project on time and within budget with no service disruption, and generating targeted $XXXM in savings.• Reduced operating costs by $XXM over 3 years by negotiating better vendor contracts; turned around operations to improve efficiency by 65% and customer satisfaction by 45%.• Added $XM in annual revenues by co-leading development of mobile-accessible decision-making tools and care collaboration portal at minimal expense to enable cross-organizational patient care planning, with services still in use today.
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Director Of Health Care Management / OperationsBlue Cross And Blue Shield Of Texas Aug 2004 - Aug 2009Recruited by largest Texas health insurer to build new department for critical integration of business operations, technology platforms, and vendor network, to slash costs, re-define strategy, and enable continued financial viability and growth. • Reduced operating costs by $XM/year by consolidating 10 departments into organization's first web-based care management / clinical operations system.• Achieved 99% patient renewal, and boosted sales 150% in 24 months by designing and implementing plan to enhance product features and value proposition.• Created organization's first business-wide continuity plan to ensure ongoing critical functions.
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Various Manager And Analyst PositionsVarious Dec 1993 - Jul 2004• Managed a $XX million budget in 2000 and initiated appropriate cost control measures to reduce the 2003 budget to $X million.• Managed provider reporting to support operational and client facing requirements.• Served as team lead on implementation of a new enterprise wide provider system for Texas and New Mexico plans.• Developed and administered department policies and procedures, and interface processes with suppliers.• Developed and negotiated contracts with suppliers and vendors.• Served as the Chair of the Data Integrity Workgroup and Texas Provider Reporting Workgroup, and served as member Provider Leadership Group, Member Satisfaction Workgroup, Provider Network Committee, and Network Consolidation Committee.• Monitored the development process and deployment of system changes.• Troubleshot system issues and served as the liaison between end users and IT areas.• Developed new internal quality provider credentialing control department, including business plans, policies and procedures.• Created systems to track employee quality scores, trends, training needs, and support operational reporting.• Produced internal training manuals for system and credentialing processes and procedures
Scott Covert Skills
Scott Covert Education Details
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The University Of Chicago Booth School Of BusinessExecutive Presence Program -
Mays Business School - Texas A&M UniversityExecutive Leadership Program: Critical Conversations
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University Of PhoenixBusiness Administration
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Amberton UniversityGeneral
Frequently Asked Questions about Scott Covert
What company does Scott Covert work for?
Scott Covert works for Heroes Lawn Care Of Northeast Dallas
What is Scott Covert's role at the current company?
Scott Covert's current role is Business Strategy & Operations Executive: Strategic Vision • Transformational Development • Operational Efficiency • Product Innovation.
What is Scott Covert's email address?
Scott Covert's email address is sc****@****stx.com
What is Scott Covert's direct phone number?
Scott Covert's direct phone number is +163068*****
What schools did Scott Covert attend?
Scott Covert attended The University Of Chicago Booth School Of Business, Mays Business School - Texas A&m University, University Of Phoenix, Amberton University.
What are some of Scott Covert's interests?
Scott Covert has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Scott Covert known for?
Scott Covert has skills like Program Management, Process Improvement, Healthcare, Healthcare Information Technology, Leadership, Insurance, Strategic Planning, Business Intelligence, Managed Care, Vendor Management, Healthcare Management, Business Process Improvement.
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