Scott Parker

Scott Parker Email and Phone Number

Leader in agile software product development @ American Express
Scott Parker's Location
Surprise, Arizona, United States, United States
Scott Parker's Contact Details
About Scott Parker

I am a goal-oriented and detail-driven professional with rich experience in building and leading high performing teams focused on agile product development, IT operations, risk mitigation, process improvement, and CRM tools. My proven history includes success in leading projects from design through execution within quality, time, scope, and budget restraints. I excel at leading cross-functional teams, assessing / enhancing performance, and resolving complex issues. Skilled at enhancing global sales, service, and marketing through transformation of enterprise platforms. Talented at designing and implementing recurring innovation which has resulted in dozens of prototypes across mobile, web, machine learning, artificial intelligence, and blockchain technologies. I am recognized for achieving client satisfaction, maximizing sales, boosting revenue, and developing professional relationships at all levels.Proficient in many methodologies including Lean, Agile, SAFe, DevOps, CI/CD, and Test Driven Development plus a wide variety of technologies like Big Data, Salesforce, MicroStrategy, Tableau, SQL, Java, REACT, Active Directory, End User Computing, and networking.

Scott Parker's Current Company Details
American Express

American Express

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Leader in agile software product development
Scott Parker Work Experience Details
  • American Express
    Director Of Product Development, Client Access And Data
    American Express Sep 2021 - Present
    New York, Ny, Us
    Leading a top performing team of product owners and managers, I am driving change to improve client experiences, increase data quality, and reduce risk through regulatory compliance.
  • American Express
    Director Of Engineering, Commercial Services
    American Express May 2019 - Sep 2021
    New York, Ny, Us
    I led several engineering scrum teams resolving impediments and continuously improved performance. I managed a global suite of web applications for clients accelerating the acquisition lifecycle. I also directed the yearly company hackathon with 1500+ competitors throughout 300 teams through noteworthy execution.• Designed strategic plans, hired top talent, retained staff, and improved team collaboration.• Accomplished technical analysis of a B2B payments business acquisition and made essential decisions.
  • American Express
    Interim Vp Of Engineering, Commerical Services
    American Express Apr 2018 - Apr 2019
    New York, Ny, Us
    While leading multiple agile release trains, I created and implemented a strategy for recurring innovation which resulted in attaining 24+ prototypes on machine learning, artificial intelligence, and blockchain. I drove the modernization from batch and ETL processes to microservice APIs.• Slashed yearly vendor expenses by $25M speeding-up engineering efficiency and system reliability.• Enriched quality and accessibility via process analysis, automation, and DevOps framework.• Promoted to Interim VP of Engineering position for outstanding performance.
  • American Express
    Director Of Engineering, Merchant Services
    American Express Oct 2015 - Apr 2018
    New York, Ny, Us
    I upgraded processes throughout the enterprise Data Warehouse, Big Data analytics, MicroStrategy, and Tableau dashboard platforms. I arranged and executed digital transformation of the Information Management organization.• Designated as a ‘top performer’ and selected to participate in a demanding one-year leadership development program.• Re-platformed a global B2B marketing application, dropping query times from hours to seconds.• Accomplished agile and DevOps adoption, boosted feature delivery, and saved $18M in efficiency.
  • American Express
    Technology Delivery Director, Marketing Workflow And Offers
    American Express Sep 2012 - Nov 2015
    New York, Ny, Us
    I re-built a 55-member waterfall development team into four scrum teams of 28-staff members to enhance efficiency and accelerate market. I moved the American Express Selects website to Salesforce platform while gaining 8K dynamic deals throughout 91 countries and 54 languages. I prepared global strategy and technical policy of new marketing delivery tool.• Saved $1.5M annually through system relocation while also improving client experience.• Eliminated 15 days from program setup and dropped manual data entry by 50%.• Slashed login time from 30 to 6 sec and card member registration page load time from 3 to 0.5 second.
  • American Express
    Director Of Sales Automation
    American Express Jun 2006 - Sep 2012
    New York, Ny, Us
    I formulated the strategy and skillfully launched the global Customer Relationship Management platform expanding to more than 2600 users in 28 countries.• Recruited a new team of 6 highly skilled colleagues to manage operations, execute training, gather customer feedback, and prioritize new development.• Collaborated across teams and vendor partnerships to deliver high impact initiatives.• Enabled new levels of transparency across sales, marketing, and servicing to improve customer experience.
  • American Express
    Manager Of Infrastructure And Field Support
    American Express Aug 2002 - Jul 2006
    New York, Ny, Us
  • American Express
    Senior Help Desk Analyst
    American Express Nov 1999 - Aug 2002
    New York, Ny, Us
  • Sun Advocate
    Staff Reporter And It Support
    Sun Advocate Aug 1996 - Jul 1998

Scott Parker Skills

Crm Salesforce.com Strategy Business Analysis Management Vendor Management Leadership Project Management Business Process Improvement Business Intelligence Process Improvement Business Process Cloud Computing Strategic Partnerships Saas Analytics Customer Relationship Management It Management Enterprise Software Financial Services Team Leadership Sales Process Sales Operations Mobile Devices Re Engineering Credit Cards Process Engineering Executive Reporting Six Sigma Lean Thinking Creative Strategy Customer Relations Problem Solving Outsourcing Active Directory Crm Software Technical Presentations Customer Presentations Reporting Systems

Scott Parker Education Details

  • W. P. Carey School Of Business – Arizona State University
    W. P. Carey School Of Business – Arizona State University
    Information Management
  • Western International University
    Western International University
    Information Technology
  • Utah State University Eastern
    Utah State University Eastern
    Electrical Engineering

Frequently Asked Questions about Scott Parker

What company does Scott Parker work for?

Scott Parker works for American Express

What is Scott Parker's role at the current company?

Scott Parker's current role is Leader in agile software product development.

What is Scott Parker's email address?

Scott Parker's email address is sc****@****ker.org

What is Scott Parker's direct phone number?

Scott Parker's direct phone number is +160253*****

What schools did Scott Parker attend?

Scott Parker attended W. P. Carey School Of Business – Arizona State University, Western International University, Utah State University Eastern.

What are some of Scott Parker's interests?

Scott Parker has interest in Social Services, Children, Economic Empowerment, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.

What skills is Scott Parker known for?

Scott Parker has skills like Crm, Salesforce.com, Strategy, Business Analysis, Management, Vendor Management, Leadership, Project Management, Business Process Improvement, Business Intelligence, Process Improvement, Business Process.

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