- Supervise retail staff, trained new hires, and provided day-to-day support (e.g. task creation and maintenance) for store employees- Responsible for maintaining the company’s social media presence, with a heavy focus on Facebook. Engagement and followers have increased more than 20 percent since 2018.- Manage the company's eBay store, improving annual sales by more than 50 percent and delivering 17 consecutive months of year-over-year growth- Increase brand awareness/trust with digital education campaigns with written instruction and video tutorials for common technical issues faced by the store’s older clients

- Contributed to four podcasts in various roles, including project lead, producer, and host- Created an assortment of written content, including reviews, previews, how-to guides, and other coverage, intended to entice and retain global gaming audiences- Developed effective, SEO-friendly article formats to be used on a plethora of NMG verticals; a strategy that helped us grow from 50,000 readers per month to more than 5 million- Learn to identify and capitalize on needle-in-the-haystack coverage opportunities that deliver instant and sustained traffic from readers around the globe- Quickly research and dissect trending subjects, making it easier for readers to digest breaking news and establishing the site as an authority on the industry- Used Chartbeat and Google Analytics to track (and amplify) backlinks, forum posts, social media discussions, and other external traffic sources- Used Google Trends to plan editorial coverage for highly anticipated game releases, new patches, upcoming conventions and other major industry events

- Wrote news posts that repackaged fun or important news into easily-digestible morsels - Provided continuing coverage of national and international stories, including the Snowden leaks, the Syrian Civil War, and the Ukrainian revolution - Made written news interesting on a social platform most people used for visual media - Help grow the blog’s audience from roughly 25,000 subscribers, when I joined the team, to more than 125,000 at the time of my departure - Built content around big numbers, eye-catching quotes and other hard data from the biggest news of the day

- Responsible for supporting and maintaining hardware and other tech for a market research firm and educating its employees on best practices for all new technology.

● Responsible for all tech support at the headquarters of an independent financial services firm and 100-plus regional offices throughout the United States.