Scott Cranston Email & Phone Number

Standish, ME, US

Scarborough, Maine, United States

Process and maintain customer data, primarily for a Fortune 100 insurance company, ensuring accurate and timely execution. Retrieve data from SFTP and apply customer-specific transformations, such as file combining, coding, record filtering, data cleaning, record de-duplication, presorting, and output formatting for various Canon printers. Meticulously.

North Windham, ME

Supported Specialists in the Millwork department by assisting with various tasks and ensuring smooth operations. Provided exceptional customer service across the entire store, consistently delivering a positive shopping experience. Demonstrated a commitment to professional growth by dedicating personal time to self-improvement through LinkedIn Learning and.

North Conway, NH

Delivered exceptional customer service aligned with the core principles of L.L. Bean, fostering a positive shopping experience for customers. Engaged with customers on a personal level, leveraging my extensive hiking experience in New England's mountains over 4000 feet to provide relevant recommendations and insights. Demonstrated a strong dedication to.

Westbrook, ME

Designed, developed, and implemented efficient data acquisition processes in Lavastorm to meet reporting and analysis requirements, effectively supporting business needs. Created visually impactful and informative visualizations using data analysis tools, empowering Companion Animal Group field sales professionals and sales leadership to make data-driven.

Falmouth, ME

Constructed efficient data extracts and developed advanced reporting and data analysis solutions tailored to the specific needs of home equity and home equity lines of credit products. Ensured timely and secure distribution of dozens of daily, weekly, and monthly reports to hundreds of colleagues, maintaining effective communication channels. Mentored and.

Westbrook, ME

Developed a split Microsoft Access / SQL database, leveraging extensive Visual Basic for Applications (VBA) code to enable over 120 Research & Development scientists to accurately track the percentage of time dedicated to projects. The database played a crucial role in ensuring IDEXX qualified for approximately one million dollars in additional tax credits.

South Paris, ME

Collaborated with the owners to design and document a custom Access application serving as an interface between their 3Dcart order-processing system and QlikView business intelligence platform. Designed intuitive interfaces and workflows to enhance user experience and productivity. Implemented robust data validation and error handling mechanisms to ensure.

Falmouth, ME

Implemented the redesign of weekly Extract, Transform, Load (ETL) reporting Access databases for new and closed accounts (checking and savings) and overdrafts, effectively replacing the use of Excel spreadsheets. Improved process efficiency and reduced input errors, streamlining data management and reporting. Assumed responsibility for monthly reporting of.

Portland, ME

Created and maintained multiple Microsoft Access databases to support various functions, including sales compensation reporting, DirecTV sales, the Winning Connections company-wide incentive program, and other metrics. Utilized VBA code and SQL queries to streamline user interfaces, improving usability and efficiency. Thoroughly documented all processes.

South Portland, M

Served as the sole I.T. person, responsible for administering Active Directory servers, UNIX servers, and an AVAYA phone system. Provided comprehensive help desk support to approximately 120 users, offering assistance via phone, remote access, and in-person interactions. Evaluated and recommended the purchase of PC's, printers, copiers, faxes, and related.

Freeport, Maine, United States

Played a vital role as part of the help desk team, providing technical support and troubleshooting assistance to end-users. Undertook special projects and contributed to network maintenance activities, ensuring smooth operations and minimizing downtime. Received the prestigious CIGNA Circle of Excellence Award in recognition of the significant improvement.

South Portland, Maine, United States

Served as the primary solution provider for all software and hardware issues faced by end-users, ensuring prompt resolution and minimizing downtime. Conducted daily backups, performed periodic server maintenance, and executed virus scans to safeguard data and maintain system integrity. Played a key role in establishing the local- and wide-area network.