Over twenty years experience in pre-sales, consulting and professional services. Demonstrating strong communications skills, problem solving, Current Operating Model analysis/ Target Operating Model design and stakeholder management, with a singular focus on creating value for clients. Project values from short term consulting advisory engagements to long term transition and transformation programmes over £100m in scale.Knowledge & Experience:Business consulting. Outsourcing (BPO & Cloud SaaS/ BPaaS). Business process design, improvement and re-engineering through Lean and Six Sigma. Service & solution architecture applying technologies supporting digitisation, digitalisation & business process automation. Inbound channel consolidation with document scanning & imaging, OCR, ECM, workflow, BPM and orchestration. Outbound document composition with multi-channel output management and delivery.GALLUP StrengthsFinder Insight Report Summary (Top 5 Personal Themes):1) Ideation: Originator of innovative ideas and fresh thinking. Finds connections between seemingly disparate phenomena.2) Strategic: Can quickly spot relevant patterns and issues. Listens, questions, accumulates information and creates alternative ways to proceed. Reveals trends & issues from facts & data.3) Relator: Enjoys close working relationships with others. Known for making complex ideas and plans easy to understand.4) Learner: Great desire to learn and continuously improve. Attracted to difficult and challenging endeavours.5) Achiever: Takes great satisfaction from being busy and productive. Critically examines the essential elements of the current condition.
Listed skills include Management Consulting, Process Consulting, Outsourcing, Business Process, and 30 others.