Scott Davis's Location
Phoenix, Arizona, United States, United States
Scott Davis's Contact Details
Scott Davis work email
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Scott Davis personal email
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Scott Davis phone numbers
About Scott Davis
Experienced Sales and Operations leader with a demonstrated history of working in the information technology and services industry. Skilled in Sales, Go-To-Market, E-Commerce, Customer Experience, Vendor & Partner Management, Business Development, Retail, Contact Centers, and Executive Leadership.
Scott Davis Work Experience Details
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Chief Revenue Officer (Cro)Wecom FiberPhoenix, Az, Us -
Vice President & General Manager - Mass Markets FiberLumen Technologies Sep 2020 - PresentMonroe, Louisiana , UsI lead an organization that is responsible for our consumer, SMB and MTU customer segments. I own market end-to-end execution, including fiber enablement strategy & deployment, local sales & marketing, local fiber brand awareness and customer experience. -
Vice President - Smb Sales & Customer SuccessCenturylink Dec 2017 - Sep 2020Monroe, La, UsI led the multichannel SMB organization responsible for driving revenue growth for our small & medium enterprise customer segments. Complete P&L responsibility for $1.3B in annual revenue and a $75M OPEX budget. and responsible for an organization of 750+ internal employees. Focused on automation and digital transformation across all distribution channels with a heavy emphasis on E-Commerce. -
Director Of National Strategic Partners -SmbCenturylink May 2017 - Dec 2017Monroe, La, UsI led a team of sales and business development leaders responsible for a national partner sales portfolio that makes up 37% of our small business revenues, and our Digital and Print Advertising business. My team developed and launched new partner strategies focused on high margin revenue returns, and new small business revenue streams for Centurylink. My team worked across many different partner types ranging from traditional BPO vendors, alternative markets partners, SEO partners, affiliate relationships, etc. We worked closely with marketing and segment strategy on key initiatives focused on digital and organic growth in the partner segment. My team also ensured business processes, expenses, compliance checks, and support for vendor partners were all met to ensure our vendors and partners across the nation were successful.
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Director Of Regional Field Sales & Operations - Az, Co, Nm, Or & WaCenturylink Nov 2014 - May 2017Monroe, La, UsI led the highest performing Field Sales and Operations team for CenturyLink, focused on fiber sales and deployment. • Complete P&L responsibility for regional consumer operations and field sales channels for the states of AZ, CO, NM, OR & WA. • Responsible for an organization of internal ops & sales management employees, 30+ vendor partner teams, and an annual budget of $18.5 million.• Manage several projects relative to launch of new Fiber to the Home and IPTV products within the AZ, CO, NM, OR & WA territories.• Partner with developers in pursuit of access and marketing agreements for Fiber communities.• Develop and implement processes relative to operations in order to better support the local sales channels.• Reducing OPEX in direct retail locations maintain high levels of profitability• Responsible for meeting/exceeding plan of record unit targets for the region.• Manage and resolve complex service escalations for the Vice President and Regional Operations team.• Work with city officials, key market stakeholders, and other business partners to ensure maximum success in all sales and operational activities in the markets.
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Area Field Sales ManagerCenturylink Apr 2011 - Oct 2014Monroe, La, UsLed the local field sales and operations team focused on growing market share in the Phoenix metro market. • Responsible for an organization of 35-40+ internal ops & sales management employees, 6 vendor partner teams, and an annual budget of $2.6 million.• Coordinate local events and partner with local marketing teams to activate on local sponsorships and to generate additional sales and lead opportunities.• Managed several projects relative to launch of new Fiber to the Home and IPTV products within the Phoenix, including site identification, sales and marketing plans, etc.• Responsible for meeting/exceeding unit targets for the region.• Reducing OPEX in direct retail locations and relocate locations in order to maintain and increase profitability.• Partner with developers in pursuit of access and marketing agreements for Fiber communities.
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Channel Operations ManagerCenturylink Jan 2010 - Apr 2011Monroe, La, UsChannel Market Manager – AZ, ID, OR, WAPhoenix, AZ. | 2010-2011Supported the sales, marketing and operations for the regional sales organization. I implemented new processes, procedures and marketing campaigns in order to grow revenue. • Responsible for local marketing tactics, including utilization of sponsorships and preferred provider agreements in order to drive unit volumes.• Sales forecasting for sales director including reviewing sales results, funnel management, ranking reports, training and tracking.• Develop and Implement processes and policies in alignment with organizational goals. • Conducted compensation issue tracking, issue research, account reviews, escalation resolution.• Worked closely with quality assurance and field managers to ensure execution on corporate targets with Net Promoter Score and other quality assurance metrics.
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Network Operations ManagerCenturylink Jan 2006 - Jan 2010Monroe, La, UsI led a team of 15-20 network managers in the installation, maintenance and demand cable workgroups. My region of the Phoenix metropolitan area comprised of over 250,000 capable households and 200-300 network and broadband technicians. • Formulated and implemented business plan for increasing quality jobs per day and improving on various KPI’s.• Exceeded corporate targets in productivity, including jobs per day, repeats, customer commitments met, etc.• Worked on several rehabilitation projects in order to improve local facilities including the successful resolution of threatened litigation by neighborhood associations.
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Account Executive / Outside SalesCenturylink Aug 2003 - Jan 2007Monroe, La, UsI managed a territory inclusive of contracted MDU's as well as small business accounts, and was responsible for increasing revenue and penetration within strategic assigned account base• Responsible for acquiring new MDU and small business accounts within assigned territory.• Increased sales results in my territory month over month.• Obtained exclusive marketing agreements in Single Family Home developments.
Scott Davis Skills
Managed Services
Unified Communications
Sales
Telecommunications
Retail
Voip
Telephony
Wireless
Solution Selling
Call Centers
Direct Sales
Cloud Computing
Account Management
Sales Operations
Vendor Management
Salesforce.com
Sales Process
Management
Leadership
Team Building
Sales Management
Wireless Technologies
Voice Over Ip
Strategic Partnerships
Customer Service
Team Leadership
Business To Business
Customer Retention
Marketing
Networking
Strategic Planning
Cross Functional Team Leadership
Strategy
Business Development
Customer Relationship Management
Marketing Strategy
Program Management
Contract Negotiation
Operations Management
Net Promoter Score
Salesforce.com Implementation
Partner Management
Channel Partner Development
Scott Davis Education Details
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Arizona State UniversityCommunication Studies
Frequently Asked Questions about Scott Davis
What company does Scott Davis work for?
Scott Davis works for Wecom Fiber
What is Scott Davis's role at the current company?
Scott Davis's current role is Chief Revenue Officer (CRO).
What is Scott Davis's email address?
Scott Davis's email address is sc****@****ink.com
What is Scott Davis's direct phone number?
Scott Davis's direct phone number is +125385*****
What schools did Scott Davis attend?
Scott Davis attended Arizona State University.
What skills is Scott Davis known for?
Scott Davis has skills like Managed Services, Unified Communications, Sales, Telecommunications, Retail, Voip, Telephony, Wireless, Solution Selling, Call Centers, Direct Sales, Cloud Computing.
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