Accomplished, resourceful management professional with over two decades of IT management experience leading and supporting IT operations. Possess technical experience in WAN/LAN, Wintel/*nix servers, desktop computers, telecommunications, storage, data-center operations and web-based services. Working knowledge of SQL and Oracle Databases and VoIP. Able to build solid relationships with strategic partners as well as consensus across multiple organizational levels. Plan and implement operational and capital budgets, and project manage small to mid-sized capital projects. Experienced with ITIL processes and possess ITIL Foundation certification and Certified ScrumMaster. Myers-Briggs Type Indicator (MBTI) certified. Possess industry certifications: MCSE, CCNA, and Network Associates Sniffer Professional (NASP).Specialties: Network architecture design and implementation, IT infrastructure project management, Operational and capital budget management, IT professional management, Team building, system monitoring and alerting, metrics development and reporting, ITIL framework: incident management, change management, problem management, capacity management, and availability management.
Listed skills include Data Center, Itil, Servers, Networking, and 44 others.