Scott Bernatz Email and Phone Number

Lead sales and operations teams in all aspects of performance for rental and capital sales of medical equipment in region. Guided team by example on expectations, processes, and culture for region of 25-plus employees. Oversaw all aspects of financial performance and operational excellence within six territories, including customer contract renewals, annual and monthly budgeting, and forecasting. • Trained, mentored, and motivated sales representatives to consistently achieve revenue goals and provide industry-leading customer experience, including regular support in the field with customers. • Maintained zero turnover of field sales team over four-year span. • Earned Regional Manager of the Year for 2017 while fostering record revenue years in all six locations. • Drove 15% year-over-year sales growth during pandemic with very limited hospital access (2020 and 2021) by employing long-standing relationships, valued reputation, and adaptive sales strategy.

Directed all aspects of sales and operations for rental and capital sales of medical equipment in Minnesota and western Wisconsin. Managed sales process from building pipeline to product presentations, proposals, and contracting. Maintained effective relationships with existing accounts and with new accounts. Developed referrals and built support within the clinical community around the resources and services we offered. Navigated private, public, and government facilities, including hospital systems’ materials management, clinical, and executive teams. • Led Minneapolis branch from an underperforming location to a top-performing site in country within 18 months. • Achieved consistent year-over-year revenue and profit growth during tenure. •Grew # of team members within the branch via that sucess. • Earned back-to-back District Sales Representative of the Year nominations in 2011 and 2012.

Performed all aspects of outside B2B sales position in HR business outsourcing industry. Cold-called, prospected, qualified, and secured sales. Cultivated and maintained key relationships with current clients to gain referrals and new business.

Obtained contracts and secured commitments from companies to be their rental vehicle partner, ranging from small private entities to Fortune 500 firms.

Oversaw all aspects of rental operation, including nearly 300 automobiles and up to 20 direct reports. Planned and sustained goals and initiatives in revenue, fleet growth, customer satisfaction, and employee retention.