Scott Cohen Email & Phone Number

Long Island New York

Jamaica, New York, United States

New York City Metropolitan Area

Hire, Train, Develop and provide leadership to a team of Field Inspectors (Supervisors) covering Commercial & Shelter System locations Provide multiple layers of support to Account Managers, Directors and VP's on field related issues.Investigate incidents, resolve client issues and provide immediate feedback to the Regional Operations Group.NYC Regional Office Narcan Trainer/Dispenser Tracktik Guard Inspection System Admin.Lighthouse Guard Inspection System AdminNYC Vehicle Fleet Management Field Audits of high profile client locations to ensure field personnel are operating within company standards.Provide a high and detailed level of on-site coaching and training with security officers.Attend New Site Walk-throughs & Job start ups.Build Site Post-OrdersManage TYCO Alarm Response ReportingParticipate in virtual & onsite client meetingsProvide support to all departments as necessary.Certified NYS Security Guard General Topics Instruction (License Pending Approval)Directly reporting to NYC Senior Director & Vice President of Operations.

New York, New York, United States

New York, New York, United States

Syosset, New York

Long Island, Ny

Implemented and monitored compliance of loss prevention policies, programs and directives to reduce shrink in all departments. Instituted a key control program. Instrumental in overhauling the CCTV Systems making reccomendations and working hands on with the vendor throughout design and development through the installation and training of end users.Analyzed and interpreted daily, weekly and monthly reports and data to identify dishonest associates with positive results Investigated incidents for prosecution of shopliftersIdentified, evaluated and investigated sources of property and casualty risk as well as the implementation of plans to minimize those risks. Established and maintained open lines of communication with Law Enforcement.

Northeast, Us

Communicated directly with clients to address LP Issues and coordinate investigations as appropriate.Conducted in person and telephone investigations as assignedPerformed on site operational field audits as required and completing client follow up per SOP.Maintained Corporate Office Security including Burglar Alarm, Card Access, Key Control, CCTV systems.Communicated with service technicians and was the client liaison for all physical security needs.Ensured Physical Security Billing was completed accurately and timely.Daily Research of POS Data utilizing XBR and other financial data systems to identify and analyze patterns or trends of fraudulent behavior for a portfolio of retail, food and beverage clients.Member of I.A.F.C.I. (International Financial Crimes Investigators)

Long Island, Ny

Independent Contractor in Field Service Inspection responsible for performing data specific inspections for property firms. Completed Field Service assignments for contracts and was responsible for issues related to Field Calls, Merchants, Interview, Insurance, Mortgage, Collateral, among others. As manager of my territory I maintained territory to include Occupancy Verification, Loss Draft, Disaster Repair, Quality Control, FEMA, HUD and Veterans Administration Field Inspections.

Bensalem,Pa - Via Remote

Utilized AS400 and Cybersource E-Commerce Risk Management Systems to identify and resolve potentially fraudulent orders. Primary Specialist of managing the Fashion Bug brand. Interfaced with various banks and customers to validate address information. Relied on the extensive use of Accurint and various other Internet based locate-and-research tools to assist in the validation of customers billing and shipping information. Communicated possible fraud trends and patterns and was instrumental in helping to establish accurate threshold limits during the Cybersource conversion.

Port Washington, Ny

Conducted remote and in person audits to identify compliance to operating policies, documented and prepared reports of findings. Daily research of POS data utilizing Proact XBR and other financial data systems to identify and analyze patterns or trends of fraudulent behavior for over 350 retail locations. Conducted analysis of Control Points and customized threshold to fit the needs of each client. Communicated directly with Senior VP’s, CFO’s and various other appropriate personnel to address loss prevention issues. Effectively utilized all available resources to initiate investigations and present POS fraud case files to field investigators. Coordinated interviews between the respective client and the Director of Investigations. Daily management of alarm access codes, assignment of users and review of alarm exception reports to identify unusual activity for over 700 retail locations.

Supervised the day–to-day operations, actions, productivity and professionalism of 23 Loss Prevention Officers at Virgin Megastore’s Flagship Times Square location. Worked regularly with Exception Reporting, Cash Balancing Tasks and Inventory Control for any indications of fraudulent activity or non compliance to company policy. Conducted weekly and monthly departmental audits for compliance with loss prevention policies and procedures. Conduct monthly training meetings to keep staff current on trends and develop their role in the team. Collaborated with, Senior Management, Store Loss Prevention Management and The Director of Loss Prevention on all initiated investigations and assisted in conducting interviews for the three NYC Metro locations. Assisted in the direction of exemplary “hands-on” customer friendly, organized, and safe “in-store” performance/signing events with various celebrities.

Criminal Justice

Courses included: Criminal Investigation, Profiling Violent Crimes, Penal & Criminal Procedural Law, Corrections, Police Operations.

Nys Security Guard Instructor Development Course, Certified

Trained and certified in the instruction of the NYS Security Guard Development Courses

Certificate, The American College Of Surgeons Stop The Bleed

Trained in the ability to recognize life-threatening bleeding and intervene effectively. Trained in the use of various turniquets.

Certified

Certified Basic Life Support (BLS) Certified Infant, Child, Adult CPR & AED

Interview & Interrogation Techniques

Working With Informants, Workplace Violence Threat Specialist, Orc Investigator, Mobile Forensics

Interview & Interrogation Techniques