Scott Coulson

Scott Coulson Email and Phone Number

Assistant Director, School Certifying Official @ Appalachian State University
North Wilkesboro, NC, US
Scott Coulson's Location
Millers Creek, North Carolina, United States, United States
Scott Coulson's Contact Details

Scott Coulson personal email

n/a
About Scott Coulson

I have numerous years of leadership in the military and the civilian workforce. I am a great listener, critical thinker and team player. I always strive to provide the best possible customer service as well as partake in significant collaboration with my peers using both deductive reasoning and inductive reasoning.

Scott Coulson's Current Company Details
Appalachian State University

Appalachian State University

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Assistant Director, School Certifying Official
North Wilkesboro, NC, US
Scott Coulson Work Experience Details
  • Appalachian State University
    Assistant Director, School Certifying Official
    Appalachian State University
    North Wilkesboro, Nc, Us
  • Appalachian State University
    Assistant Director, School Certifying Official
    Appalachian State University Dec 2022 - Present
    Boone, North Carolina, United States
    • Complete nearly 3,000 certifications for VA education benefits used by veteran affiliated students per year, providing over $3.3 million to the institution in direct funds.• Review compliance data, provide compliance updates and report to stakeholders.• Complete approval packet to Veterans Affairs State Approval Agency annually.• Review student account balances to verify correct VA payments.• Complete compliance surveys with VA auditors.• Provide support and guidance to incoming and current veteran affiliated students eligibility and limitations of their VA education benefits. • Subject Matter Expert for VA education benefits and VA claims.
  • Student Veteran Services Of Appalachian State University
    Va Benefits Approver
    Student Veteran Services Of Appalachian State University Jan 2021 - Dec 2021
    Boone, North Carolina, United States
    • Approve VA education benefits for student veterans and dependents.• Verify class schedule and update on program of study.• Confirm if student is enrolled full time.
  • Ai Innovations
    Project Manager
    Ai Innovations Sep 2018 - Jun 2019
    Clemmons, North Carolina
    •Managed all sign projects for this facility ranging from $1,500 - $120,000 from sale to completion to provide a seamless, one contact experience for all customers and firms.•Quoted and provided accurate and competitive pricing for sign projects based on customer provided drawings, details and requirements which lead to sales goals being consistently exceeded. •Provided quick resolution for all concerns and issues built lasting relationships with repeat customers.
  • North Carolina Department Of Public Safety
    Corrections Officer Iii
    North Carolina Department Of Public Safety Mar 2018 - Sep 2018
    Alexander County
    •Maintained the safety and well being of inmates, staff and visitors by being firm, fair, and consistent led to professional relationships with all parties interacted with.•Patrolled the interior by foot and the exterior by vehicle while armed and handled any threat immediately and according to standard operating procedures for the facility.
  • Lowe'S Companies, Inc.
    Service Production Supervisor
    Lowe'S Companies, Inc. Jan 2015 - Dec 2017
    Wilkesboro, Nc
    •Supervised 15-30 employees, each responsible for coordinating 30-50 customer projects to provide superior customer service and developed the team to be ready for future roles and promotion.•Provided weekly, monthly, quarterly and annual feedback sessions with each employee to facilitate the development of the skills the individuals had and the skills needed to best help the customer.•Resolved customer issues and complaints by providing resolutions that were mutually beneficial for the customer and the organization rebuilt the trust in the company to the customer.
  • Lowe'S Companies, Inc.
    Project Coordinator - Exteriors
    Lowe'S Companies, Inc. Jun 2014 - Jan 2015
    Wilkesboro, Nc
    •Coordinated 30-50 exterior installation projects ranging from $3,500 - $150,000 from purchase to completion which allowed the customer to have a seamless, worry free experience.•Resolved customer complaints and concerns quickly which renewed the relationship between the customer and the company.
  • Lowe'S Companies, Inc.
    Centealized Installed Sales Coordinator
    Lowe'S Companies, Inc. Mar 2013 - Jun 2014
    Wilkesboro, Nc
    •Notified installers to schedule installations and paid installer invoices once satisfaction with the installation was confirmed with the customer.•Aided customers with concerns and complaints by providing mutually beneficial resolutions for the company and the customers while trust was rebuilt between the customer and the company.
  • Lowe'S Companies, Inc.
    Customer Care
    Lowe'S Companies, Inc. Feb 2011 - Mar 2013
    Wilkesboro, Nc
    •Handled 30+ incoming phone calls per day from customers and employees to assist with finding products, purchasing products, and providing store and company information .
  • Army National Guard
    Sergeant / Team Leader
    Army National Guard Oct 2009 - Oct 2017
    Boone, Nc
    •Oversaw 5-15 soldiers within a team in combat and non-combat applications bred a cohesive unit.•Managed and oversaw transportation of $13.5 billion of equipment while deployed to Iraq and assisted the overall mission of Operation Enduring Freedom and Operation New Dawn.•Served as Non-Commissioned Liaison Officer to third country nationals during deployment facilitated relations between US Armed Forces and Third Country Nationals.

Scott Coulson Skills

Microsoft Office Management Microsoft Excel Microsoft Word Research Powerpoint Sales Photoshop Training Leadership Team Leadership Avaya Communication Manager Customer Service Time Management Teamwork Team Building

Scott Coulson Education Details

Frequently Asked Questions about Scott Coulson

What company does Scott Coulson work for?

Scott Coulson works for Appalachian State University

What is Scott Coulson's role at the current company?

Scott Coulson's current role is Assistant Director, School Certifying Official.

What is Scott Coulson's email address?

Scott Coulson's email address is sc****@****ons.com

What schools did Scott Coulson attend?

Scott Coulson attended University Of Oklahoma, Walker College Of Business At Appalachian State University, Appalachian State University.

What skills is Scott Coulson known for?

Scott Coulson has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Photoshop, Training, Leadership, Team Leadership, Avaya Communication Manager.

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