Drawing on over 60 years’ of expert experience, Charles Kendall & Partners (CKP) is one of the leading consultancy businesses in the specialist field of development aid; providing technical assistance, project management and consultancy services; primarily for governments and the donor aid community. As the Senior Manager of Charles Kendall Consulting Mr. Dicken is responsible for business development, technical consulting, strategic planning, programme management, personnel recruitment, contract budgeting, and client relationship development. Specific responsibilities include:Providing strategic business development efforts for a wide array of bilateral and multilateral donor organizations, including; the Millennium Challenge Corporation, World Bank, African Development Bank, Asian Development Bank, DfID, DFAT (formerly AUSAID), NZAID and EuropeAid.Providing technical leadership and quality assurance in the development and oversight of the CKP portfolio of consultancy programs.Lead client issue resolution, negotiations, and contract communication.Identifying market risks, opportunities and trends and implementing appropriate solutions and managed outcomes.Providing strategic leadership in the identification of the consultancy business pipeline and business development activities. Lead technical proposal writing efforts.Hold responsibility for implementing contract team staffing, contract negotiations, and recruitment.Ensure technical project tracking and regular monitoring of progress toward milestones and critical tasks.Ensure contract compliance in line with donor regulations including monitoring of subcontractors, consultants and partners.

Summary:As, the Senior Manager of Procurement Advisory Services Mr. Dicken was responsible for ensuring the successful implementation and management of the Procurement Advisory (PA) Services department, including strategic planning, program management, personnel, budgeting, and client relationships. This included leading department strategy implementation by participating in thought leadership while building relationships within the global Crown Agents’ community. Scott led CA-USA’s PA technical delivery and business development efforts resulting in an increased portfolio of business for Crown Agents USA.Specific Responsibilities included:Provided technical leadership and quality assurance in the development and oversight of CA-USA's portfolio of procurement reform, procurement advisory, procurement agency, and capacity building projects.Identified risks and trends, implemented appropriate solutions.Provided strategic leadership in the identification of PA business pipeline and business development. Led technical proposal writing efforts.Designed and implemented practice area strategies.Supervised and mentored PA project team members, and analyzed team performance.Established PA systems, policies and procedures. Held overall responsibility for implementing team staffing, including defining roles and responsibilities and recruiting.Ensured project tracking and regular monitoring of progress toward milestones and critical tasks.Ensured contract compliance was followed in line with donor regulations and company policy including monitoring of subcontractors, consultants and partners.Responsible for ensuring that projects were performing within budget and opportunities to maximize revenue were identified.Provided overall direction and QA oversight, ensuring that project transactions, forecasts, budget, and cash flow were accurately reported.Acted as POC with PA donors and clients including issue resolution, negotiations, and contract communication.

Summary:Crown Agents USA, Inc. (CA-USA) is an international development company providing direct services, technical assistance and training to improve governance and economic growth in developing economies. As Program & Procurement Manager / Project and Procurement Specialist for CA-USA, Mr. Dicken is primarily responsible for winning, managing, and delivering donor-funded supply and value chain programs. Specific responsibilities include:Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.Build credibility, establish rapport, and maintain communication with external clients and stakeholders at multiple levels.Define and initiate projects, accountable for programmatic budgets, revenue & cost forecasting, program schedules, and performance of project components, while working to ensure the ultimate success and acceptance of program portfolio.Technical leadership, oversight, strategic direction, and implementation focus on procurement, supply chain, and trade programs.Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.Coach, mentor and lead personnel within a technical team environment.Contribute towards corporate growth by contributing skilled technical proposal writing to secure new partners, and consulting engagements.Responsible for the recruiting, management, and development of consulting staff and key personnel.

Summary:Crown Agents is an international development company committed to global development and growth, and providing core competency experience in Supply Chain solutions, and consultancy. As Technical Contract Executive for Crown Agents, Mr. Dicken acted as an advisor to the international supply chain business stream throughout Crown Agents network of over 30 international offices, covering wide ranging issues from Standard Bidding document development through contract dispute and resolution. Mr. Dicken advised on multiple donor regulations including DfID, EU Directives, FAR & AIDAR, World Bank Guidelines and Japanese Government Procurement Guidelines as well as international best practice procurement. Specific responsibilities included:Drafting technical procurement standard bidding documents and contracts tailored to multiple aid donor regulations, including DfID, World Bank, and the Japanese Government.Provision of technical procurement support for Crown Agents International Office network.Design and implementation of supply-chain training courses for distance learning.Procurement Audit Services.Procurement support on USAID funded programs.Providing advice to internal and external clients on supply chain contractual matters and the resolution of contractual disputes.

Summary:As Grant Manager for Crown Agents, Mr. Dicken was primarily responsible for the expeditious disbursement of funding, program management and resulting transactional procurement for Japanese Non-Project Grant Aid Funding in Nigeria and Gambia. Specific responsibilities included:Program management, client relationship management, and supply chain cycle responsibility from needs identification, procurement, logistics and warehousing thru monitoring and evaluation for Japanese Grant Aid funds disbursed throughout Africa, South America and Eastern Europe.Budgetary responsibility for all Grant Aid funds.Drafting and issue of full open competitive international procurement processes and contracts issued under Japanese Grant Aid regulations.

Summary:ECC is the UK Government entity for the county of Essex for which the Procurement Services Department ensures adequate resources are available for the residents of Essex in a number of product and service categories. As Social Care Procurement Consultant, Mr. Dicken worked with a team of four consultants to restructure and privatize Social Care procurement and contracting mechanisms for the entire county, ensuring greater transparency in procurement processes. Engaging private sector service providers through structured procurement processes ensured timely, effective, and efficient provision of social care for the county’s residents. Specific responsibilities included:Providing Procurement Consultancy and Project Management services for Social Care clients on large-scale, multi-million pound domiciliary and residential care contracts.Full, best practice, procurement cycle responsibility from needs identification and contract review to contract negotiation, contract award, and budget accountability.Service provider management, relationship building, and designer of a domiciliary care provision contracting and procurement system.Contract administration and post-contract award supplier management.Member of the ECC procurement team awarded CIPS Gold recognition.