Scott Mclean Email and Phone Number
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I’m an executive leader of product strategy for SaaS solutions for B2B, SMB, Enterprise, and Growth companies. I transform the vision and the business goals into detailed product roadmaps, and ideate, iterate, launch, and drive scalable and user-friendly products that generate revenue growth. I love the craft of full-lifecycle product management and preparing companies for acquisition or exit.For Sift, a market leader of AI-centric SaaS trust and safety solutions for digital businesses, I led a 10 person product team as we improved time to value for new customers by 50%, updated pricing to better align billing to customer value, adopted KPIs for all products, and improved internal communication and alignment.At Truckstop.com, a leading provider of SaaS solutions that keep the trucking and freight industry moving, I led a team of 21 as we defined new products, re-platformed and rebuilt the flagship product, integrated a collection of applications, implemented new processes and systems, and introduced powerful practices including Continuous Discovery and Rapid Prototyping and Experimentation.Prior, I was the first Product Manager at Kount, a SaaS company which uses AI for eCommerce fraud prevention, and spent 5+ years building the product function, defining new products, and was promoted to oversee product management. I came into product from a technical and solution consulting background, with a BS in Computer Science, I spent 7 years as a Software Engineer in R&D at Hewlett-Packard, then became employee #9 for a startup with a smart sensor product. Later I spent 6 years in solution consulting roles, first for Healthwise, a leading health information provider, and then for a SaaS startup enabling customized printing solutions. I love building cultures of collaboration across Product, Development, and Design, and I’m known as a smart, genuine, and empowering leader. I’m an advocate for the power of continuous improvement in all ways... including for me, earning the Harvard Business School Online CORe Credential of Readiness, focused on business analytics and finance.I have years of experience leading remote product teams and work virtually from Boise. I’m always growing my network here, and if you would like to connect or if there is any way I can help you, please feel free to reach out.
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Senior Product Manager, Developer RelationsKitBoise, Id, Us -
Principal Product ConsultantProduct 208Boise, Id, Us -
Mentor, Product Management And LeadershipForum Ventures Nov 2024 - PresentNew York, Ny, Us -
Startup MentorTrailhead Nov 2024 - PresentBoise, Idaho, Us -
Managing DirectorProduct 208 Aug 2024 - PresentAs the founder and Managing Director of Product 208 I advise technology companies on product strategy and elevate their product management capabilities to accelerate growth and achieve lasting impact. -
Director Of Product ManagementSift Jun 2023 - Jun 2024San Francisco, California, UsSift develops solutions to enhance digital trust and safety, using machine learning and data analysis to combat fraud and secure clients' digital interactions.As Director of Product, I joined Sift’s 10-person Product department to I lead the product strategy from ideation to delivery, stabilize the team, standardize best practices, and foster collaboration. Reporting to the CTO, I managed a team of 10, including Product Managers and a Data Visualization Lead.I improved product alignment and communication by implementing KPIs, standardizing weekly reporting, and establishing a customer research repository. This led to a comprehensive roadmap aligned with strategic themes. By collaborating with Sales Engineering, Implementation, and Client Success teams to remove barriers and establish standard playbooks, I decreased the time to value for new customers by 50%.Additionally, I defined pricing and packaging improvements to align billing with customer value. I led efforts with Product Marketing, Finance, Legal, Sales, and Engineering to standardize billing for new customers, simplify contracting processes, and define good/better/best packages for future implementation. -
Senior Director Of Product ManagementTruckstop.Com Aug 2021 - Jan 2023New Plymouth, Id, UsTruckstop makes SaaS products and marketplace solutions for the trucking/freight industry. With a $1B valuation, they received a majority investment from ICONIQ Capital in 2019. Soon after, I came in as a Senior Product Manager and grew to lead the product function. As Senior Director, I drove overall product strategy and roadmaps for the company’s portfolio of products and consolidated and integrated a collection of applications, so users could access all products through truckstop.com. A member of the Senior Leadership Team, I oversaw a team of 21 product professionals.I led design and launch of new Mobile Apps with more than 100,000 users, addressing stability issues and consolidating separate legacy Load Board and Factoring apps into one, leading to a 160% increase in Factoring revenue. Product enhancements to the flagship Load Board product increased its NPS from single digits to 50+, and the Rapid Prototyping and Experimentation process I introduced increased the number of project experiments 5X. -
Director Of Product ManagementTruckstop.Com Dec 2019 - Aug 2021New Plymouth, Id, UsI was promoted with three key targets: 1) lead product work to resolve years of technical debt related to a monolithic legacy codebase; 2) define strategy for a new platform for the entire portfolio; and 3) rebuild the flagship product for better performance, stability, and user experience. I grew my team to 17 people and regularly collaborated with VPs of Engineering, Marketing, and Customer Success, and the Directors of Data Science and User Experience. Highlights included laying out the strategy and roadmap to re-platform and rebuild core workflows for the Load Board product, working with the Executive Team for strategic planning. I also introduced a new Continuous Discovery Practice for product managers, product owners, and UX Designers, as well as a phased launch process focused on user outcomes that used rapid testing. When Covid hit, I led the transition of the product team to working remotely without issues. -
Senior Product ManagerTruckstop.Com Jun 2019 - Dec 2019New Plymouth, Id, UsAfter the investment from ICONIQ Capital, Truckstop.com brought me onto the 12-person Product department to mentor and uplevel the six-month-old PM team in the craft of product management. I defined and drove delivery of a new premium broker subscription product, Predictive Carrier Sourcing, and revised the Product Operating Model by adding a step to ensure that our target customers truly wanted a solution. -
Senior Product Manager, Ecommerce Fraud SolutionsKount Sep 2018 - Jun 2019Boise, Id, UsKount provides SaaS fraud protection solutions to companies like Staples and Brooks Running, using AI to evaluate eCommerce transactions for fraud.Under a new SVP, I was given ownership of the roadmap for enhancements and maintenance to the flagship legacy eCommerce solution, Kount Complete, and launched an entirely new customer experience for faster and more accurate manual fraud reviews.I also defined and drove adoption of a standardized priority scoring model that reduced the backlog of requests more than 70%. -
Manager Of Product ManagementKount Jul 2017 - Sep 2018Boise, Id, UsAs we grew, I was promoted to lead the Product Management function, scaling the team to 7 and adding the first UI/UX Designer and Content Strategist, and managing all roadmaps and strategy.I led the effort to redesign the user experience for fraud management, streamlining it to be faster and more accurate, and working with UI/UX on research, testing, and iterative design. When I presented our plans and unveiled the prototype to hundreds of Kount customers at the company’s annual summit, I got a standing ovation. I also introduced a Continuous Discovery Practice, recruiting logged-in users for real-time interviews and feedback. -
Product ManagerKount Oct 2013 - Jul 2017Boise, Id, UsKount hired me as their first Product Manager to introduce and build the product function and structure. I defined and launched new Kount Access and Kount Central products, which grew revenue continuously YOY and contributed to a majority $80M private equity investment in 2015. My work earned the Q2 2017 Excellence Award. -
Solution Manager / Business AnalystNaehas Jan 2012 - Apr 2013Palo Alto, Ca, UsNaehas has a SaaS platform for the mass customization of high-volume direct mail printing. They recruited me to their Professional Services department to support customer projects for clients like Comcast, working with the Solution Architect and Senior Support Manager.I analyzed processes, proposed solutions, prototyped and delivered Proofs of Concept, and project-managed an offshore development team -
Professional Services ConsultantHealthwise, Inc. Jun 2008 - Jan 2012Boise, Idaho, UsHealthwise is a nonprofit creator of health information for insurers and providers. I was promoted to the Professional Services team to identify, propose, and deliver custom solutions for strategic clients, including leading a multi-year, multi-million-dollar engagement with the French government to localize Healthwise content. -
Product Support Analyst IiiHealthwise, Inc. May 2007 - May 2008Boise, Idaho, UsI worked in Client Success for my first year, supporting clients in the solution design, implementation, and management of Healthwise products. -
Senior Software EngineerPaksense, Inc. Dec 2005 - May 2007Seed-funded PakSense had developed ‘smart labels’ and data analysis tools to monitor perishable goods while in storage and transit. I was employee #9 and designed, built, and validated the prototype for the first release.
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Systems Engineer & Firmware EngineerHewlett-Packard Jul 1998 - Jul 2005Houston, Texas, UsI started my career as a systems and firmware engineer in HP’s R&D Labs in Boise, spending stints of time working on AutoRAID storage systems, LaserJet printers, and Digital Copiers.
Scott Mclean Skills
Scott Mclean Education Details
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Harvard Business School OnlineCore Credential Of Readiness -
Rochester Institute Of TechnologyComputer Science
Frequently Asked Questions about Scott Mclean
What company does Scott Mclean work for?
Scott Mclean works for Kit
What is Scott Mclean's role at the current company?
Scott Mclean's current role is Senior Product Manager, Developer Relations.
What is Scott Mclean's email address?
Scott Mclean's email address is sc****@****top.com
What is Scott Mclean's direct phone number?
Scott Mclean's direct phone number is +120848*****
What schools did Scott Mclean attend?
Scott Mclean attended Harvard Business School Online, Rochester Institute Of Technology.
What skills is Scott Mclean known for?
Scott Mclean has skills like Product Management, Enterprise Software, Cross Functional Team Leadership, Project Management, Saas, Testing, Crm, Start Ups, Analysis, Solution Architecture, Software Development, Strategy.
Who are Scott Mclean's colleagues?
Scott Mclean's colleagues are Katrina Ohlemacher, Georgia Cyr, Elizabeth Sloane (She/her), Nora Abs, Henry Thong, Isa Adney, Amelita Perez.
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