Scott M. Email & Phone Number

Client-focused and goal-surpassing retail sales manager with 17+ years of professional experience. Thrilled by teamwork, business growth, and delivering an exceptional customer experience. Luxury goods sales in luggage, backpacks, briefcases, handbags, outerwear, skincare, fragrances, and more. Recipient of several sales and Key Performance Indicator based awards.

Listed skills include Fashion, Sales, Retail, Merchandising, and 45 others.

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  Associate Manager

  Tumi

  Nov 2016 - Present - Greater New York City Area

  Associate Manager of a multi-million dollar luxury flagship store on upscale Madison Avenue, New YorkCity.Significantly beating sales goals every year with award-winning Key Performance Indicators. Trending33% above personal sales plan for 2023.Delivering outstanding KPIs (Key Performance Indicators) well-above company standard. AUR (AverageUnit Retail) +32%, DPT (Dollars Per-Transaction) +50%, and UPT (Units Per-Transaction) +50% for 2023.Success built on understanding and selling to customer needs, strong premium merchandise sales,and effective usage of CRM resources for personalized client care.Skilled store visual merchandiser. Implementing new directives and exciting storytelling displays tohighlight new merchandise, elevate showroom, and boost sales. Following brand visual standards andadjusting displays according to direction.Supporting store success through teamwork, effective operations, and inventory management.Key Holder. Responsible for store security, loss prevention, register and cash management, and recordkeeping.

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  School Of Visual Arts

  Illustration