Scott Minter Email & Phone Number

Lockhart, Tx, Us

Miami, Fl, Us

Austin, Texas, Us

# Product lead tasked with implementing a redesign of existing core database architecture across multiple products and redefining company-wide user workflows.

Austin, Texas, Us

# Technical business solutions leader operating a team of six product engineers and managers in an effort to rapidly prototype and productize stakeholder needs.

Austin, Texas, Us

# Data product management lead helping define and launch the vision of the new data engineering team.

Dulles, Va, Us

Dulles, Va, Us

# Led a multi-department team specialized in managing the extraction, transformation, and loading of customer data in and out of Cosential throughout various phases of the customer lifecycle. # Managed technical staff with multiple responsibilities, including: data import/export, integration services, and technical support. # Implemented internal processes for time tracking, project refinement and estimation, pipeline management, forecasting, and risk assessment.

Dulles, Va, Us

# Provided end-to-end integration services, including: pre-sales scoping and estimation, drafting SOWs, project design, development, documentation, delivery, and bug or enhancement resolution. # Participated in product development and testing as a SME for in-house SQL and API integration platforms. # Implemented Jira Cloud for project and task tracking. # Built internal automation and applications to reduce the effort of daily tasks for the team, including: new project creation and refinement, and credential and data validation tools.

Chicago, Illinois, Us

Chennai, Tamil Nadu, In

# Responsible for accurately identifying client requirements and business strategies and mapping them to the various Zoho product line. # Actively engaging inside sales and support teams to collaborate on potential opportunities and open ticket items.# Providing subject matter and technical expertise for the Customer Relationship Management (CRM) solution.# Programming structured samples of the various Zoho API integrations for a multitude of products.# Designing and building detailed proof-of-concepts for customer demonstrations, implementations, and migrations.# Delivering resolutions to various high-level issues including API and third-party integrations, custom domain mapping, and application-specific scripting (Deluge Runtime Environment).

Austin, Tx, Us

# Drive the company's strategy and prioritize focus on our targets.# Establish thoughtful policies and procedures that promote company culture and vision.# Evaluate and evolve current processes to effectively meet our timelines and achieve our objectives.# Advise the CEO and guide other team members to hone organizational performance and accelerate growth of the company.

Austin, Tx, Us

# Client based CRM administration and customization.# Website design and configuration for business and personal environments.# Testing, QA, and implementation of completed projects.

Jacksonville, Fl, Us

Post-Sales Product Management and Product OperationsDaaS Sales Engineering# Maintained and consulted on operational processes regarding the day-to-day administration of API's and user management systems including support processes, user administration, role management, launch plans, and system accessibility.# Collaborated with internal stakeholders from around the globe to deliver documentation, training, design, and demos to internal and external user base.# Provided high-level Post-Sales Product Management and Support as a subject matter expert of legacy and current API products.# Involved with sales enablement and solution engineering for new and existing accounts to assist with implementation planning and technical guidance, including travelling to customers for on-site consulting and collaboration.

Austin, Texas, Us

Technical Project ManagerTier 3 Technical Support# Managed 20+ accounts simultaneously as the main point of contact during EHR implementations.# Coordinated and performed remote installations and configurations of the e-MDs interface software for clinics and customers.# Managed UAT and message validation according to HL7 standards for remote clinic environments.# Conducted assessments of needs and issues that arise during implementations and advised on alternate technical methods for solving needs or problems.# Daily use of production level Microsoft Windows and SQL servers in a variety of live customer environments.# Provided Tier 3 interface support for escalated customer issues.

Jacksonville, Fl, Us

Customer Support RepresentativeSenior Support Technician for CRM and API ProductsTechnical Sales Enablement# Technical and general support for Access Hoover's CRM, Hoover's API, and D&B Direct API integrations, working directly with experienced administrators and non-technical end-users to install or resolve corporate level data management integrations. # Daily use of Salesforce, Microsoft Dynamics, Oracle and Siebel CRMs. # Participated in the daily planning of the company’s CRM and API integrations, providing customer feedback, personal input and assistance to the core teams. # Actively provided sales demos and product training for internal employees and customers. # Internal administration of API and CRM products, including creation, assignment and distribution of employee level roles. # Website support for the company’s client base, troubleshooting administrative profiles, browser issues, billing inquiries, cancellation requests, and user credential problems.

Mclean, Virginia, Us

# Provided on-site parking services and material storage for hotel guests and visitors.# Catered to hotel staff and guests, including luggage, room-service and general information.

Lee'S Summit, Mo, Us

# Acquired and established leads and new accounts.# Provided assistance and mediation for new clients filing claims with their insurance carriers.# Overviewed the delivery, removal, and installation of new and old roofing materials.

Richfield, Minnesota, Us

# Performed general repairs and maintenances for non-technical users.# Installed and updated operating systems and anti-virus software for new and old machines.# Provided in-house preparation for customers’ home computing and networking equipment.# Utilized established sales methods to provide accurate matching for customers to new electronics and services.

Fort Worth, Texas, Us

# Supported in troubleshooting user problems relating to Operating System issues, Network Connectivity, TCP/IP configuration, upgrades, MS Office products, and Internet connectivity.# Performed upgrades, installation of software and drivers, and essential desktop troubleshooting.# Deployed updates, service packs, and hot fixes using Windows Update, Automatic Updates, and Group Policies.# Established logical printers on a print server and prepared print server to host clients. Troubleshooting hardware peripherals such as printers, modems, etc.# Assisted with on-site visits for hardware troubleshooting and local software upgrades.

Computer Science Coursework

Electrical And Computer Engineering Coursework

High School Diploma