Training Manager
CurrentManage training program for Health Source RI customer service representatives.
Jun 2024 - Present
AeroLeads people directory · profile
Scott Dunlop Email & Phone Number
Training Manager
at
Automated Health Systems
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Training Manager
Location
East Greenwich, Rhode Island, United States
Company size
Who is Scott Dunlop? Overview
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Quick answer
Scott Dunlop is listed as Training Manager at Automated Health Systems, a with 165 employees, based in East Greenwich, Rhode Island, United States. AeroLeads shows a matched LinkedIn profile for Scott Dunlop.
Scott Dunlop previously worked as Training & Solutions Architect at Enterprise Computer, Llc and Director Global Partner Training and Enablement at Sovos. Scott Dunlop holds Bachelor'S Degree, English Literature (British And Commonwealth) from University Of Toronto.
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Automated Health Systems
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Profile bio
About Scott Dunlop
Director of Learning & Development with 20+ years of working experience on corporate training and instructional design in the Hospitality POS and Indirect Tax industries. I focus on creating a complete and streamlined learning platform for both internal and external audiences to migrate their hard skills knowledge from novice to teach-back level proficiency. My experience includes the provision published manuals, classroom training and instructional design via LMS.My content specializations include click-through self-guided learning, documentation suites, process enablement, and curriculum design. Further, I excel in information design, voice-over content, blended learning, and instructional design. I am fluent in content creation and management software including (but not limited to):• Articulate 360 • Microsoft Office • Reprise • Camtasia Studio • Adobe Captivate• Audacity • DaVinci Resolve • Libre Office • RoboHelp • Zoom • Microsoft Teams🌎 My learning audiences have ranged from internal teams, to corporate partners and end users, spanning across North America, South America, Europe, Middle East, Africa, Australia and Asia.⌛ I have over 20 years of experience in corporate education providing tasks such as training gap analysis, LMS design, strategic curriculum development, manual authoring, technical writing, media development & recording, project management, in-class training, student evaluation, and even sales demonstrations and consulting.⚒️ I prefer to use the ADDIE model for instructional design content and Kirkpatrick methodology for monitoring and evaluation. However, I am capable of using other models depending on the need of the project at hand.PERSONAL:🤺College fencing champion | 🤸🏻♂️1990 YMCA Fitness Instructor of the Year | ⛑️Recipient Canadian Red Cross Lifesavers' Award | 🏕️Volunteer leader with BSA
Current workplace
Scott Dunlop's current company
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Automated Health Systems
8 roles · 32 years
Scott Dunlop work experience
A career timeline built from the work history available for this profile.
Training & Solutions Architect
Sub-contract work for previous employer regarding POS implementations at client sites.
Jan 2024 - Jun 2024
Director Global Partner Training And Enablement
Sovos is an industry leader in tax compliance solutions with more than 2,600 employees in 14+ countries and more than 100,000 customers across 70 countries.Tasked with building an external training platform from scratch. This entailed...- Assembling an international team of instructional designs- Acquiring development software and secured storage platform for access via partner portal- Isolating corporate objectives and prioritizing target development- Applying ADDIE model for content development and establishing common format and branding- Isolating subject matter experts for interviewing, reviewing content and signing off- Presenting game plan to management and maintaining timely reporting on progress- Meeting with external partners and alliances to determine their needs and personas- Building content for Fortune 500 companies, Big 4 accounting firms, and embedded ERP partners- Applying microlearning, instructor-led learning, self-guided learning and blended learning content
Jul 2022 - Aug 2023
Solutions Architect / Project Manager
Developed implementation, programming and training material for projects related to the PixelPoint and Brink POS systems.
May 2020 - Jun 2022
Training & Curriculum Specialist (Manager Of Training & Development)
Par Technology Inc. is a global leader in hospitality POS software and hardware. It has over 100,000 clients spanning over 110 countries.Began as Training Manager for the PixelPoint POS system and later migrated to Manager of Training and Development. Accomplishments include...- Creating global training and certification programs for global branch offices and channel partners from scratch, resulting in a 22% improvement in partner retention, 27% reduction in international support calls, and 12% streamlining of professional services. - Drove curriculum development for PixelPoint POS, Brink POS and SureCheck Safety systems.- Served as Instructional Designer and drove standardization of branding and content updates.- Personally authored several published manuals and CBT products.- Headed LMS selection committee and served as Systems Administrator.
Aug 1999 - Apr 2020
Training And Development Lead
Extended PixelPoint POS training to global offices (Sales, Professional Services, Support) and initiated a channel partner certification program which immediately relieved 12% of support call demand at Par.
Jun 2004 - Apr 2006
Training Manager
Conducted classroom technical training for PixelPoint POS resellers. Wrote all published manuals for end-user operations and administrator functions.
Aug 1999 - Jun 2004
Manager Of Pos Implementations
Began implementing POS systems for local restaurants. By the end of my time there, I was serving as Project Manager for system implementations for hotels and casinos.
1995 - 1999
~4 yrs
Team & coworkers
Colleagues at Automated Health Systems
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KC
Kwamie C.
Colleague at Automated Health SystemsBoston, Massachusetts, United States
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AG
Aidan Girduckis
Colleague at Automated Health SystemsPittsburgh, Pennsylvania, United States
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SS
Sabreena Sarmiento
Colleague at Automated Health SystemsCranston, Rhode Island, United States
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MM
Matt Miecznikowski
Colleague at Automated Health SystemsGreater Pittsburgh Region, United States
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LW
Lamanda West
Colleague at Automated Health SystemsNashville, Tennessee, United States
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DR
Deneena Rivera
Colleague at Automated Health SystemsCarpentersville, Illinois, United States
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LC
Lisa Crider
Colleague at Automated Health SystemsSouth Charleston, West Virginia, United States
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SE
Sara Echeverri
Colleague at Automated Health SystemsTallahassee, Florida, United States
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MM
Marisa Morrell
Colleague at Automated Health SystemsWarwick, Rhode Island, United States
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SA
Shawntika Alexander
Colleague at Automated Health SystemsGallatin, Tennessee, United States
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Kwamie C.
Colleague at Automated Health SystemsBoston, Massachusetts, United States
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AG
Aidan Girduckis
Colleague at Automated Health SystemsPittsburgh, Pennsylvania, United States
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SS
Sabreena Sarmiento
Colleague at Automated Health SystemsCranston, Rhode Island, United States
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MM
Matt Miecznikowski
Colleague at Automated Health SystemsGreater Pittsburgh Region, United States
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LW
Lamanda West
Colleague at Automated Health SystemsNashville, Tennessee, United States
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DR
Deneena Rivera
Colleague at Automated Health SystemsCarpentersville, Illinois, United States
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LC
Lisa Crider
Colleague at Automated Health SystemsSouth Charleston, West Virginia, United States
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SE
Sara Echeverri
Colleague at Automated Health SystemsTallahassee, Florida, United States
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MM
Marisa Morrell
Colleague at Automated Health SystemsWarwick, Rhode Island, United States
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SA
Shawntika Alexander
Colleague at Automated Health SystemsGallatin, Tennessee, United States
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3 education records
Scott Dunlop education
Bachelor'S Degree, English Literature (British And Commonwealth)
Diploma Of Business, Computer Programmer / Analyst
Education record
Park Street Secondary School
FAQ
Frequently asked questions about Scott Dunlop
Quick answers generated from the profile data available on this page.
What company does Scott Dunlop work for?
Scott Dunlop works for Automated Health Systems.
What is Scott Dunlop's role at Automated Health Systems?
Scott Dunlop is listed as Training Manager at Automated Health Systems.
Where is Scott Dunlop based?
Scott Dunlop is based in East Greenwich, Rhode Island, United States while working with Automated Health Systems.
What companies has Scott Dunlop worked for?
Scott Dunlop has worked for Automated Health Systems, Enterprise Computer, Llc, Sovos, Par Technology, and Par Canada.
Who are Scott Dunlop's colleagues at Automated Health Systems?
Scott Dunlop's colleagues at Automated Health Systems include Kwamie C., Aidan Girduckis, Sabreena Sarmiento, Matt Miecznikowski, and Lamanda West.
How can I contact Scott Dunlop?
You can use AeroLeads to view verified contact signals for Scott Dunlop at Automated Health Systems, including work email, phone, and LinkedIn data when available.
What schools did Scott Dunlop attend?
Scott Dunlop holds Bachelor'S Degree, English Literature (British And Commonwealth) from University Of Toronto.
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