• Currently working with risk management to implementing Multi-Factor Authentication and security controls. • Developed monitoring system to identify security threats and trends to pro-actively identify vulnerable systems and mitigate risks• Implemented Arctic Wolf Managed Detection & Response (MDR) and Risk Assessment solutions, thus allowing staff to identify vulnerabilities and resolutions quicker.• Implemented a Security Awareness program which reduced our phish-prone percentage from 9.7% to 3.1%.• Development and implemented communication plan to ensure staff are adequately notified of pertinent information. • Assist in System and Software Architecture and design to ensure that the organization’s assets are always appropriately secured.• Develop Policies and Procedures related to security, network operations, and compliance.• Manage IT operational and capital budgets by evaluating current and future strategic, regulatory, and operational needs allowing for a leaner budget while not jeopardizing security or goals. • Reduced Microsoft Office licenses expenses by 30% by analyzing the data on how staff members where using the products and adjusting appropriately.

Work closely with IT Director to manage staff and the SPH infrastructure to ensure that it meets or exceeds current and future operational and strategic needs of the organization.Key Contributions:• Manage a staff of Network Administrators and Service Desk through collaboration, planning, and prioritization to accomplish the needs of the organization in a timely manner.• Manage several projects consecutively. Continually evaluating the project progression, if it is meeting the project objectives and allocating proper resources needed through completion.• Collaboration with management, staff, and users on current and future needs of the organization and how IT can assist.• Continually work with our vendors and suppliers on project quotes, troubleshooting issues, procurement of additional resources and contracts.

Provide Windows and Exchange administration, LAN/WAN/VPN administration, VMware and Citrix administration, Meditech EHR administration, and HIPAA Security. Also manage AD/DNS, wireless access points and load balancers.Key Contributions:• Designed, implement, and maintain Citrix server farm to deliver EHR and additional core applications to employees and physicians both internally and externally of the facility.• Implemented and maintain VMware vSphere ESX, View, and PCoIP machines which reduced the number of physical servers and insured management ease of end-user desktops and applications while creating in a reliable, energy efficient, and noise reduced solution.• Designed, implemented, and maintain highly available of critical systems and disaster recovery (DR) solutions.• Designed and implemented Telemedicine equipment to allow physicians to communication with patients and nursing while being located at rural clients and hospitals.• Member of disaster planning committee involved with creating disaster policies, insuring goodcommunications inside and outside of the hospital, and proper training of personnel in an event.• Assist in strategy planning and budgeting for immediate and long-term system needs.• Successful project management from concept to implementation.

Provided Windows, Exchange, LAN/WAN/VPN, and Citrix administration. Also managed AD/DNS/DFS and provided end-user technical support.Key Contributions:• Designed, implemented, and managed thin client solution for several departments which helped decrease bandwidth needed between locations. • Designed and implemented distributed file servers at remote stores for local management of Active Directory, file storage, and printing with redundant backup at corporate office.• Evaluated, implemented, and managed an enterprise patch management and antivirus solution for 30 servers, and over 800 clients at different locations.• Assisted with budget for the network and computer needs for 14 stores, 3 distribution centers, corporate office, and service center.