Scott Adkins Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wi, Us

Milwaukee, Wisconsin

Oversee multiple projects implementations. Successful track record of leading projects by managing others, proactively mitigating risks, and resolving potential escalations. Work closely with external clients, building rapport and serving as a liaison between their business and delivery teams. Drive effective, timely solutions that fulfill both strategic and operational needs. Accountable for technical operations standardization, monitoring, metrics reporting and team building. • Client advocate on all projects with emphasis on being on time, on budget and delivering high satisfaction. Maintain a 91% overall satisfaction rating. • Accountable for 20+ open projects per week with 65+ projects completed per year. Increased project gross margin by 1% year over year. • Deliver documentation (communication plans, schedule/timelines, status reports, quality plan, closure summary, budget, risk plan) for projects. • Partner with internal resources to identify and drive continuous improvement opportunities. • Developed a quality review process to identify root cause and process improvements. • Maintain technical operations metrics dashboard for real-time leadership reporting.

Greater Milwaukee Area

Milwaukee, Wisconsin

Leadership and alignment of IT strategic initiatives within the organization mission, culture, and long-tern goals. Evaluated IT-related challenges and opportunities ranging from policy and resource allocation to protocol and organization. Partner with key constituents to build consensus, gain approval and ensure the successful execution of proposed solutions. Organization infrastructure consists of 250+ users and 14 remote locations.

Viroqua, Wisconsin

Ensured the streamlined operation of the Information Technology Department in alignment with the business objectives. Plan, coordinate, direct, and design IT-related activities, as well as provides administrative direction and support for daily operational activities. Defines and implements IT policies, procedures, and best practices. Organization infrastructure consists of 500 users, five remote locations, critical access hospital, and multiple Electronic Medical Record solutions.

Greater Milwaukee Area

Managed business strategic initiatives including infrastructure, hardware and software implementations. Responsible for managing relationships among enterprise peers, organizational teams, business partners and vendors in order to achieve company strategies.

Greater Milwaukee Area

Served as technology manager for 57-remote locations comprised of multiple POS solutions, servers, work stations, mobile solutions, LAN and WAN equipment. Eliminated operational inefficiencies by facilitating partnering with other technical groups to maximize system availability and increase overall customer satisfaction.

Waukesha, Wi

Oversaw all daily operations for multi-million dollar complex. Managed staff recruitment, development, resource allocation, and performance functions for staff of 65 including 5 assistant managers. Responsible for daily revenue, cost controls, budgeting (MBO), OSHA safety committees, capital expenditures, extra revenue, and internal financial reports. Recipient of many corporate awards recognizing excellence in leadership and notable contributions.