Scott Beisner Email & Phone Number

Fremont, California, Us

Articulate product value propositions and propose the appropriate solution to customers within the scope of the company’s offerings. Collect and analyze gun crime data from potential customers using tools, such as ESRI ArcGIS and Google Earth Pro, to develop gunshot detection coverage zones in communities most affected by gun violence. Identify technical issues to assure customer satisfaction throughout the sales process. Support the sales team in meeting sales objectives and establish and maintain relationships throughout the sales cycle. Ensure that customer needs are met by meeting regularly with other members of the sales and customer success team and colleagues from a range of departments, such as engineering, operations, product management, research and development, and senior company managers. As a Salesforce administrator, customize, develop, and maintain all CRM functionality utilized by sales and customer success departments, including the development of policies and training of staff. Planned and executed the company’s exhibition at trade show events, including the International Association of Chiefs of Police (IACP). Develop and perform product demonstrations for prospective customers, media, and investors at corporate headquarters and trade show events. Train sales & customer success staff on performing product demonstrations. Contribute content for formal proposals, FAQs, sole source justifications, and marketing collateral. Analyze competition and maintain records in Salesforce of their respective strengths, weaknesses, and threats. Train sales staff how to position ShotSpotter products and services against potential competitors.

2001-2003 Pacific Region Sales Manager: Manage all direct sales to federal, state and local government agencies in the Pacific region of the US. Qualify leads and schedule demonstrations of IT software and hardware. Prepare quotations and formal responses to Requests for Proposals (RFP). Utilize customer relationship management tools to ensure constant contact and follow-up. Negotiate best and final terms to close sales.2003-2009 Director of Marketing:Developed and implemented strategic marketing plan. Stayed abreast of changes in the marketing environment to best serve the objectives of the organization and adjusted plans accordingly. Initiated the integration and use of social networks into the organization’s marketing plan. Directed the redesign of all corporate marketing collateral including website overhaul. Developed lead sources to increase prospects fed into the sales funnel.2009-2010 Director of R&D:Researched new products, product enhancements, and product redesign that align the product development function with the goals of the organization. Voice of the customer by evaluating the potential and practicality of products in development and providing input to developers from an end-user’s perspective. Product line manager responsible for defining, positioning, pricing, and promotion (evangelizing) the product – along with managing the market adoption and product life cycle. Indirect management and cooperation of others within the division and group to ensure the product’s success.

Bloomfield Hills, Michigan, Us

Responsible for planning, organizing and coordinating all phases of security and safety operations. Performed human resource functions for security staff, including recruiting, hiring, training and evaluating performance. Directed the safety committee and implemented the injury and illness prevention program and right-to-know station. Implemented security policies, regulations, rules, and norms and make sure that the environment inside and outside the shopping center was safe for visitors, tenant employees, and shopping center staff. Planned, trained, and implemented computerized dispatch and records software system for the security department.

Patrolled assigned areas by car and foot. Performed crime suppression and prevention activities. Answered special calls. Conducted initial and follow-up investigations including burglaries, robberies, death, suicides, theft, felonies and other law violations. Answers complaints including domestic disturbances, health code and local ordinance violations; investigates suspicious circumstances. Enforced traffic laws. Controlled and directed traffic when necessary. Performed crowd control at special events. Assisted in crime prevention activities and the control of juvenile delinquency. Administered first aid in cases of emergency. Booked prisoners in the city jail and assisted in their custody, care and welfare before transporting to the county detention facility. Obtained and processed evidence. Took oral and written statements and prepared required reports and maintained investigative records. Served arrest and search warrants. Furnished information and direction to the public. Responded to questions, concerns and requests for service from the general public. Provided information as appropriate and resolved complaints. Established positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public. Participated in training courses and programs.

Conduct investigations on applicants for gubernatorial pardon. Interview persons related to the case, utilize California Law Enforcement Telecommunications System (C.L.E.T.S.) and NCIC to search for warrants and criminal history, collect credit reports, and prepare a report for eventual review by the Governor's office. Train Supervising Parole Agents on usage of CLETS and NCIC. Conducted a survey of "lifers" who were paroled and measured their success, or lack of success, while on parole and prepared a report for the Board Commissioners.

Pleasant Hill, California, Us

Performed part-time administrative support duties in Patrol, Services, and Investigations Divisions within the Police Department including but not limited to:Typing and operating computer equipmentFilingAnswering telephones and providing assistance at the front counter or desk positionAssisting in the maintenance of the Police facilities and vehiclesProcessing fingerprint applicationsDirecting trafficAssisting the department as neededPerforming other required duties as assigned by supervisors or department personnel

Pleasant Hill, Ca, Us

Assist in the daily duties of the campus police, like foot patrol, dispatch, issuing parking citations, providing escort to staff and students.

Walnut Creek, Ca, Us

The purpose of the Police Explorer Program is to provide young adults who may be interested in a career in law enforcement with a comprehensive program of training, competition, service and practical experiences. Character development, physical fitness, good citizenship and patriotism are integral components of the overall program. Through their involvement in the program, Explorers develop an awareness of the purpose, mission and objectives of law enforcement agencies. The support of the Chief, along with a dedicated cadre of law enforcement professionals and adult volunteers who provide adult leadership, is essential to the success of the Police Department’s Explorer Post.Activities included:Traffic/crowd control during special eventsLaw enforcement oriented weekly trainingAssist the community at public festivals, events, etc.Ride along with Police OfficersFingerprint adults and children for non-custodial purposesIssue bicycle licenses

Bs, Criminal Justice

Aa, Administration Of Justice

High School Diploma, Photography