As the Chief Operating Officer at CI Design, I implement processes, technologies, and media innovations that create thoughtful stories, strategies, content, and digital assets for our clients. With over 20 years of experience in this role, I have developed a strong reputation for leading with humility, empowering our talented teams, and delivering customer delight. I also work as an independent consultant at Sequoyah Consulting, where I provide process identification, engineering, and innovation leadership services to B2B and B2C clients. I help them plan for the future, overcome habitual constraints, and achieve their unique goals. My specialties include general and operations management, business and product strategy, team building and leadership, and change management.