Cisco FM

Amazon AFM at AUS16

FM with JLL at FireEye/Mandiant/Google

Promoted to AFM on the Intuit account relocating to the San Francisco office February 2014 • Responsible for 6 floors in a Class A LEED Gold high rise in downtown SF with 400 employees divided between 300 Demandforce and Intuit employees.• Continued oversight of the installation, maintenance, repair and operation of various building equipment components and systems.• Emphasis on providing a WOW employee experience being empathetic, proactive and agile • Create and respond to OVSC/ 360 work orders • Manage and mentor supporting staff to perform daily floor and conference room inspections reporting defects via 360.• Execute and facilitate multiple moves and relocation's involving 225 employees as part of site closure and office expansion.• Sustainability projects include BMS/lighting controls, 76% landfill waste diversion, low flow faucets/toilets.• Member of the Engagement Council team to maintain a high level of employee engagement and customer satisfaction.• Q2 2015 VIP award recipient• Manage the SF budget creating PO’s, reconciling and tracking variance reports.• Member of the SERT team for emergency response.• Renewed LEED AP O+M 10/2015

Responsibilities for Reno Intuit Campus include:•Oversee the installation, maintenance, repair and operation of various building equipment components and systems.•Perform predictive maintenance, preventative maintenance, maintenance routines and service requests as directed. •Create and adhere to MOP’s for all critical environment work and provide clear concise communications and updates.•Provide high levels of customer service including on-site and on-call plant operational support.•Responsibilities include all types of building equipment, HVAC, mechanical, electrical, plumbing, controls and furniture.•Create and respond to OVSC/ 360 work orders including proactive building and conference room inspections.•Manage A/V equipment and conference room responsibilities including special events and all hand meeting set ups. •Coordinate and facilitate Reno site department and employee moves, utilize OVSM space allocation program. Update CAD drawings as necessary. Perform quarterly space audits and maintain over 95% data accuracy.•Contribute to providing a WOW new hire experience during onboarding and increase efficiencies and reduce risk during the off boarding experience.•Responsible for PO creation and receipting for 3 locations (RNO ABQ and FOL).•Nominated Reno Green Champion to manage and implement green initiatives including: smart power strips, motion sensors, weather based irrigation controls, HVAC efficiencies and reduced run times.•Track energy and water usage utilizing the EPA Portfolio Manager Web portal.•Member of the MTV 6 LEED project team as part of the Intuit Bay Area Master Plan.•Facilitate and drive enterprise wide sustainability projects and provide updates to leadership.•Member on the Site Emergency Response Team•Travel and support all other account sites as needed.•Q2 2010 VIP award recipientEarned LEED AP O+M accreditation 2013

Big six” locations including the Corporate Headquarters with 57senior executives. Manage and maintain 15 buildings totaling over 475,000 sq ft and 1800 employees in Mountain View (MTV) and 2 buildings with 500+ employees in Reno NV, 85,000 sq ft.Managed and contributed to the annual facilities maintenance, security and operational budgets including monthly accruals, MTV $1,172,000 (2005-2006)Analyze proposals and present findings to upper management and end users. Negotiate complex statements of work, price, schedule and other contract terms. .. Facilitate construction projects across both sites including a full service Cafeteria in 2008 in . Manage vendors for Janitorial, Plumbing, Electrical, HVAC, Critical Systems and office moves and furniture reconfigurations . Ensure compliance with SERT emergency preparedness and maintain documentation in Quickbase. Oversee installation of a 275 KW Kohler Generator including associated PM contract, MTV building 10.. Manage all preventative maintenance for HVAC, Fire Systems, Generator/ATS and UPS equipment . Adhere to Critical Environment PM operating mechanisms including writing MOP’s and following strict Change Management requirements.. Facilitate the opening and closure of remote sites as necessary. (Long Beach, San Bernardino and Santa Rosa site closures)Manage 3 employees in MTV (2005-2006). Oversee Remedy work ticket system averaging over 80% net promoter scores for every quarter.Implemented a Building Steward program in both sites to increase customer satisfaction and mentor my employees to go beyond their responsibilities.. Serve as a mentor for less experienced staff.On call 24/7 for any emergencies.

Big six” locations including the Corporate Headquarters with 57senior executives. Manage and maintain 15 buildings totaling over 475,000 sq ft and 1800 employees in Mountain View (MTV) and 2 buildings with 500+ employees in Reno NV, 85,000 sq ft.Managed and contributed to the annual facilities maintenance, security and operational budgets including monthly accruals, MTV $1,172,000 (2005-2006)Analyze proposals and present findings to upper management and end users. Negotiate complex statements of work, price, schedule and other contract terms. .. Facilitate construction projects across both sites including a full service Cafeteria in 2008 in Reno. Manage vendors for Janitorial, Plumbing, Electrical, HVAC, Critical Systems and office moves and furniture reconfigurations . Ensure compliance with SERT emergency preparedness and maintain documentation in Quickbase. Oversee installation of a 275 KW Kohler Generator including associated PM contract, MTV building 10.. Manage all preventative maintenance for HVAC, Fire Systems, Generator/ATS and UPS equipment . Adhere to Critical Environment PM operating mechanisms including writing MOP’s and following strict Change Management requirements.. Facilitate the opening and closure of remote sites as necessary. (Long Beach, San Bernardino and Santa Rosa site closures)Manage 3 employees in MTV (2005-2006). Oversee Remedy work ticket system averaging over 80% net promoter scores for every quarter.Implemented a Building Steward program in both sites to increase customer satisfaction and mentor my employees to go beyond their responsibilities.. Serve as a mentor for less experienced staff.On call 24/7 for any emergencies.

Responsible for facilities management of a private medical device manufacturer. Managed corporate relocation of 136 employees to new 82,000 square foot corporate headquarters.• Responsible for daily management of new facility including HVAC, painting, plumbing, janitorial, security and office supplies.• Facilitate the TI construction of manufacturing area, shipping and receiving department, engineering labs, and quality control department• Delivered all projects on time and under budget. Construction projects and corporate move cost approximately $225,000.• Reduced annual operating expense budget of $850,000 by 12% in first year.• Responsible for building security. Administer video surveillance equipment; maintain key control and employee card reader badges. • Team leader for Safety awareness committee. Holding fire drills and CPR/first aid training.• Q1/03 winner of corporate Victory award for exemplary performance.

Responsible for facility management of a private telecommunications company. Received performance recognition award for outstanding contribution and customer service.• Managed two corporate expansion projects and one corporate move of 85 employees to a new facility. Project costs approximated $2.0 million.• Responsible for the daily management of two 22,000 square foot buildings, including HVAC, electrical, plumbing, janitorial, snack machines and office supplies.• Achieved significant savings in repair and maintenance costs by successfully limiting the use of outside contractors and utilizing my construction/carpentry skills.• Reduced costs for offsite storage by approximately 60%. Negotiated reduced janitorial and snack machine expenses by 40% and 35%, respectively. • Implemented quarterly cleanup and safety program to increase safety awareness and improve employee workstation appearance.• Managed and orchestrated company events• At or under budget for all quarters

Responsible for facility management of a publicly traded internet company.. Managed nine separate locations located in 6 states, ranging from 2 - 150 employees. Responsible for HVAC, electrical, plumbing, snack machines and janitorial.. Interfaced with IT/IS and other managers in support of hardware/software configurations and the build out of 3 server rooms.. Negotiated leases for all corporate facilities, ranging from 500 to 12,600 square feet.. Managed and supervised simultaneous build-outs of corporate facilities, costing approximately $1.0 million.. Negotiated contracts with vendors relating to all facilities needs, including, copiers, vending machines and alarm system. Able to achieve cost savings on new contracts compared to contracts entered into before my employment with the Company.. Responsible for all security requirements, including alarm system, server room access and key fob access to all locations.. On call 24/7 for any emergencies.

Responsible for facility management of an international marketing and consulting company with over 600 employees.. Managed the facilities, Docutech, and shipping departments.. Responsibilities included vendor management related to the facilities, such as office management, office construction, HVAC, building TI management and leasing vendors, office space configuration, planning, site maintenance, negotiation of contracts, planning & scheduling of contractors, roofing, janitorial and plumbing maintenance issues. . Responsible for corporate move to different regional location. . Interfaced with MIS department and other managers in regard to cubicle setups, hardware/software set-ups and phone system set-up and maintenance. . Managed inventory control and purchased office supplies. . Supervised staff of two.

Lead carpenter; oversaw building construction of residential homes.